Jim Pattison Lexus Victoria, 623 Finlayson Street, Victoria, British Columbia, Canada

Job Description

Posted Monday, August 24, 2026 at 10:00 AM

Jim Pattison Lexus Victoria has a new opportunity for aService Coordinator to join our team!

Overview:

Reporting to theService Manageryou will be passionate about providing an exceptional customer experience for our clients. TheService Coordinatoris responsible for greeting all service customers, directing them to the appropriate team members while providing an exceptional customer experience for our clients.

Responsibilities:

Our Service Coordinator is responsible for providing our customers with a welcoming first impression while completing the following duties:

- Answering calls and returning missed calls promptly and courteously.
- Attend and complete training courses directed by management.
- Taking payments from customers, issuing receipts, and closing work orders.
- Submit warranty claims and create cases as per manufacture policy and guidelines.
- Maintain service appointment system and assist the service department by performing clerical or secretarial tasks.

What we value:

- Previous Customer Service experience is considered an asset.
- High School Diploma or equivalent.
- Proficient in Microsoft Office Applications (Word, Excel, Outlook).




- Experience with CDK System an asset.
- Excellent customer service skills with positive and courteous telephone etiquette.
- Strong organizational and time management skills.
- Ability to multi-task without compromising on quality.
- Extremely dependable and punctual.
- Ability to prioritize tasks according to importance in a fast-paced workplace.
- Excellent verbal and written communication skills.
- Ability to interact professionally with both co-workers and our guests.

What we offer:

- Competitive wages.
- Exclusive discount offers.
- Recognition and rewards program.
- From Customer Service to Administration, we have opportunities for growth and development.
- Amazing colleagues and a great working environment.

If you like to set yourself apart with a challenging opportunity, we would like to hear from you.

We are an equal opportunity employer and are committed to creating an inclusive and accessible workplace. We welcome applicants from all backgrounds and experiences. If you require any accommodations during the recruitment process, please contact us at .

Jim Pattison Lexus Victoria, 623 Finlayson Street, Victoria, British Columbia, Canada

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📌 Service Coordinator - Lexus Victoria
🏢 The Jim Pattison Auto Group
📍 Victoria