**Role Overview:**
The Director, Expense FP&A; - Canada Segment is a senior finance leader responsible for providing strategic financial leadership, advisory, and oversight across the Canada Segment.

This role leads the FP&A; function supporting Canada's major business units, including Retail Insurance, Group Benefits, Affinity, Bank, Wealth, and Shared Services, acting as the primary finance business partner to Canada Business Unit leadership teams.

The role is focused on enabling superior financial performance, forecast predictability, expense discipline, and decision support while helping business leaders balance growth, productivity, investment priorities, and affordability objectives.

The successful candidate will build strong partnerships across the Canada Segment, leveraging data-driven insights to influence strategic decisions, optimize expenses, and support enterprise transformation initiatives.
**Why This Role?**
This is a highly visible leadership opportunity to influence financial performance across Manulife's largest business segment, partnering directly with Canada Business Unit leadership teams to shape strategic decisions, improve expense outcomes, and drive long-term value creation.

The role offers the opportunity to operate at the intersection of strategy, operations, and finance while helping modernize FP&A; capabilities and strengthen business partnership across the Canada Segment.
**Position Responsibilities:**
**Strategic FP&A; Leadership & Business Partnership (≈50%)**
Lead the end-to-end expense FP&A; agenda for the Canada Segment, including forecasting, planning, risks and opportunities, management reporting, and executive presentations.

Serve as the primary finance business partner to Canada Business Unit leaders across Retail Insurance, Group Benefits, Affinity, Bank, Wealth, and other segment functions.

Provide proactive financial guidance, insights, and recommendations to support strategic, operational, and investment decisions.

Improve forecast accuracy, transparency, and predictability through strong financial analysis, business engagement, and disciplined planning processes.

Partner with Business Unit leadership teams to identify productivity opportunities, optimize expense performance, and support achievement of financial targets.

Support executive discussions related to growth initiatives, business cases, operating expense management, workforce planning, and investment prioritization.

Collaborate closely with Group Finance, Global Functions Finance, and other partners to ensure alignment across planning and reporting activities.
**Expense Management, Governance & Decision Support (≈25%)**
Provide financial oversight and challenge across Canada Segment operating expenses, ensuring alignment with strategic objectives and affordability targets.

Lead expense reviews, variance analysis, and root-cause assessments to identify emerging risks and opportunities.

Support governance and approval processes for significant investments, productivity initiatives, organization changes, and business cases.

Ensure expenditures are managed in accordance with enterprise financial policies, governance standards, and control requirements.

Deliver timely and actionable insights to support business performance discussions and leadership decision-making.
**Process Excellence, Automation & Transformation (≈15%)**
Advance the FP&A; agenda through process simplification, automation, and enhanced analytics.

Improve the efficiency, scalability, and effectiveness of planning, forecasting, and management reporting processes.

Leverage data, tools, and self-service reporting capabilities to provide enhanced business insights and decision support.





Support broader Finance Transformation initiatives and implement best practices to modernize FP&A; capabilities.
**Finance Leadership & Operating Model Excellence (≈10%)**
Contribute to the evolution of the Expense FP&A; operating model, driving consistency, accountability, and execution excellence across the finance organization.

Act as a trusted advisor to senior Finance leaders on expense management strategies, forecasting methodologies, and performance improvement opportunities.

Foster collaboration across Segment Finance, Corporate Functions, and Enterprise FP&A; teams to drive aligned outcomes and insights.
**People Leadership**
Lead, coach, and develop a team of FP&A; professionals, fostering a high-performance, collaborative, and inclusive culture.

Build organizational capability through talent development, succession planning, and continuous learning.

Establish clear accountability for results while supporting employee engagement, growth, and career progression.
**Required Qualifications:**
10+ years of progressive Finance experience with deep expertise in FP&A;, business partnering, and executive stakeholder management.

Experience supporting large business units, segments, or P&L; organizations within financial services or similarly complex environments.

Proven ability to influence senior leaders and drive business decisions through financial insights and trusted advisory relationships.

Demonstrated experience leading forecasting, planning, expense management, and performance reporting processes.

Strong track record of driving process improvement, transformation, and operational excellence initiatives.

Experience managing and developing high-performing teams.

Undergraduate degree in Finance, Accounting, Economics, Business, or a related field.
CPA, CFA, MBA, or equivalent professional designation preferred.
**Preferred Qualifications:**
Strategic mindset with the ability to connect financial performance, business strategy, growth objectives, and expense management.

Exceptional relationship-building and influencing skills, with the ability to partner effectively with senior executives and business leaders.

Strong commercial acumen and ability to translate complex financial data into actionable business insights.

Excellent communication, executive presentation, and financial storytelling capabilities.

Proven ability to balance long-term strategic priorities with short-term operational execution.

High degree of judgment, accountability, and governance orientation.

Advanced analytical and problem-solving skills with a passion for continuous improvement and modern FP&A; practices.

Ability to thrive in a fast-paced environment while managing multiple priorities and stakeholder requirements.

Bilingualism (English and French) is an asset.

If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.
**_When you join our team:_**
We'll empower you to learn and grow the career you want.

We'll recognize and support you in a flexible setting where well-being and inclusion are more than just words.

As part of our global team, we'll support you in shaping the future you want to see.
#LI-Hybrid
The role being advertised is an existing vacancy.
**Acerca de Manulife y John Hancock**




Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor.

Para obtener más información acerca de nosotros, visite
http://www.manulife.com .
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Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas.

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**Referenced Salary Location**
Toronto, Ontario
**Modalidades de Trabajo**
Híbrido
**Salary range is expected to be between**
$125,100.00 CAD - $175,100.00 CAD
Los empleados también tienen la oportunidad de participar en programas de incentivos y recibir una compensación vinculada al rendimiento empresarial e individual.

El salario real variará según las condiciones del mercado local, la geografía y factores relacionados con el puesto como conocimientos, habilidades, requerimientos, experiencia y educación/formación.

Si solicitas este puesto fuera de tu ubicación principal, por favor escríbenos a
[email protected]
para conocer el rango salarial correspondiente a tu ubicación.

Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar.

También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera.

Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria.

Si se está postulando para este puesto en los EE. UU., póngase en contacto con
[email protected]
para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.

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📌 Director, Expense FP&A - Canada Segment (Toronto)
🏢 Manulife
📍 Toronto