The QA Lead in Social Development ensures the quality, compliance, and effectiveness of programs, systems, and processes within social sector initiatives. Key responsibilities include:

- Quality Assurance Oversight: Establish and enforce QA standards, methodologies, and best practices across social development projects.
- Process & Compliance Monitoring: Ensure adherence to regulatory, policy, and program guidelines, maintaining legal and ethical neutrality.
- Testing & Validation: Design and execute test plans for systems, workflows, and documentation to identify gaps and risks.
- Stakeholder Collaboration: Work with program managers, technical teams, and social development officers to align QA processes with community outcomes.
- Risk Mitigation: Identify issues early, recommend corrective actions, and track resolution to safeguard program integrity.
- Reporting & Metrics: Develop QA reports, dashboards, and performance indicators to measure program success and compliance.
- Continuous Improvement: Drive enhancements in processes, tools, and documentation to strengthen delivery and impact.

DELIVERABLES

1. Test Plan Development:
- Participation in the development of any applicable project test plans.
- Participating in the creation and maintenance of QA procedures;

- Test Case Development:

- Development of a series of test cases for applicable projects, both manual and automated.
- Participating in the creation of project test plans and other assigned quality assurance related documents;
- Reviewing and analyzing system specifications and project documentation for the purpose of designing, building and maintaining test cases, both manual and automated;
- Providing direction and expertise in the identification and setup of automated vs.



manual testing;
- Adhering to quality assurance procedures and standards as laid out by the QA Manager;
- Build and maintain repository of manually executed and/or automated test cases based on project requirements and change requests;
- Create and maintain performance testing initiatives and adhering to best practices;

- Status Reporting:

- As requested, provision of written status and progress reports. Update testing status and defects in defect repository daily.
- Reporting and tracking defects to resolution;
- Communicate regularly with Project/Team Representatives and participate in Quality review sessions;

- Test Case Automation & Execution:

- Creating, updating and executing automated test cases if deemed required.
- Executing test cases and providing testing results in preparation for projects releases and upgrades;
- Review project/release requirements and perform Gap Analysis;
- Work with various IT resources during the design, development, and implementation of IT Projects/Releases;
- Assist business users in User Acceptance Testing;

- Knowledge Transfer: Cross-training other quality assurance testers to ensure knowledge of the deliverables is retained within project team members.
- Attend required meetings and workshops:

- Actively participate in solution design, product demonstrations and reviews, project status and team meetings.
- Attending team status meetings and working group meetings as required;
- Working closely with the Quality Assurance Team and Business leads to deliver assigned deliverables and meet project deadlines;

The QA Analyst will be required to sign a non-disclosure agreement and complete the Privacy and Security training, prior to commencing the assignment.

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📌 Social Development - QA Lead (Remote) (Fredericton)
🏢 Pathlion
📍 Fredericton