Our client delivers global, high-availability cloud-based Identity and Access Management (IAM) services for high-profile customers, operating under the highest security and compliance standards. To support continued customer growth and increasing platform complexity, they are seeking a professional to join the Cloud Operations organization. This role is responsible for the reliability, scalability, automation, and continuous improvement of IAM cloud infrastructure and platforms across AWS and GCP, with a strong focus on automation, observability, and AI-assisted operations (AIOps).
Required Skills & Qualifications
- 5 years operating cloud-based production systems
- Robust Kubernetes orchestration experience
- Hands-on Terraform and Infrastructure as Code expertise
- CI/CD pipeline experience (GitLab)
- AWS or GCP experience
- Scripting and automation (Python, YAML, JSON, Bash)
- AI-assisted DevOps or Cloud Operations exposure
- IAM or regulated environment experience
- Experience with observability tools
- Strong Linux knowledge
- Prior work experience at client or in client's Industry
Preferred Skills & Qualifications
- Experience with AIOps platforms or ML-assisted monitoring
- ITIL or COBIT familiarity
- Experience in globally distributed teams
Day-to-Day Responsibilities
- Operate and support production-grade, highly available IAM cloud services
- Ensure availability, performance, resilience, and security of platforms
- Participate in L2/L3 incident response, root-cause analysis, and post-incident reviews
- Take part in a 24/7 follow-the-sun on-call rotation
- Drive continuous improvements to operational stability and service quality
For immediate consideration please click APPLY to begin the screening process with Alex.
📌 Senior Cloud DevOps Engineer (Ottawa)
🏢 Artech Information Systems
📍 Ottawa
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