Become a Senior Customer Success Manager in Montreal with a hybrid working model. Drive customer engagement and success through deep technical and business expertise.As a vital team member, you will help Enterprise clients achieve significant business goals, manage portfolios, and mentor junior staff. Your role involves advising on operational strategies, conducting business reviews, and advocating for customer needs within the company. Bring your experience in navigating complex technical environments to maximize customer lifetime value.Key Responsibilities:Proactively manage risks in complex accounts and offer solutionsConduct regular business reviews to drive strategic alignmentDevelop comprehensive account strategies for long-term successReport business outcomes and forecast to leadershipEnhance customer engagement using AI insightsRequirements:7 to 10+ years in a customer-facing technical position4+ years in revenue accountability development for Enterprise clientsExceptional communication skills for influencing decisionsBachelor's degree in a technical disciplineFluent in both French and EnglishLead customer success initiatives and nurture valuable client relationships in this senior role.

📌 Senior Customer Success Role In Montreal
🏢 United States Digital Space
📍 Montreal