Join Collabera as an Omni Channel Strategist to enhance customer experiences across multiple platforms. Bring your strategic insight and relationship management experience to a leading IT staffing firm.

In this Senior Strategy Manager position, you will design and implement an omni channel vision that prioritizes customer engagement and alignment. Collaborating closely with channel representatives, you will educate stakeholders and manage crucial relationships to adopt best practices.

Your role will also focus on overcoming challenges in implementation and aligning business strategies with customer expectations.

Key Responsibilities:

- Oversee the omni channel experience and its strategic vision
- Provide leadership and insight on best practices for engagement




- Support channel representatives through solid relationship management
- Drive change initiatives across people and technology
- Facilitate strategic planning sessions and collaboration

Requirements:

- 10+ years of strategic experience in related fields
- Proven success with executive-level communication
- Critical thinking and problem-solving expertise
- Ability to lead through ambiguity and complexity
- Experience in managing change and strategic alignment

Make a significant impact on customer experience as you strategize for Collabera's future.

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📌 Omni Channel Strategist at Collabera (Brampton)
🏢 Collabera
📍 Brampton