IKEA Calgary seeks a Customer Experience Team Leader I to guide the customer relations team in a quick-paced, multichannel retail setting. You will drive onboarding, training and development of co-workers, and partner with stakeholders to deliver exceptional service. You will analyze feedback to eliminate causes of negative experiences and drive performance standards to ensure a rewarding customer experience for all visitors.
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📌 Customer Experience Team Lead: People & Performance (Winnipeg)
🏢 IKEA
📍 Winnipeg
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