Lead strategic operations at Tbaytel, a top telecommunications provider in Thunder Bay, Ontario. Drive customer experience and operational excellence in a key executive role.As the Vice President of Operations and Outside Plant Engineering, you will report directly to the President & CEO. This executive position focuses on delivering high-quality customer service, optimizing field operations, and ensuring effective execution in the Customer Care division.



You will leverage strategic planning skills and operational efficiency to foster revenue growth and improve service delivery.Key Responsibilities:Co-develop multi-year strategic plans with the Executive Leadership TeamEstablish performance objectives for Field Operations and Customer CareOptimize team capacity through internal talent and partnershipsCultivate a customer-first culture focused on quality and reliabilityDirect annual budgeting and capital planning processesRequirements:University degree in technical or business disciplinesMinimum five years in senior executive rolesExpertise in budget and project managementStrong leadership and team development skillsAnalytical problem-solving and communication abilitiesThis pivotal role combines leadership, strategic vision, and customer-first focus at Tbaytel.

📌 Vice President Operations At Tbaytel (Alton)
🏢 Operations Council
📍 Alton