Elevate your career at Workday as a Customer Success Manager focused on AI-enabled products. Drive impactful customer outcomes while collaborating with innovative teams in a hybrid work environment.As a Customer Success Manager specializing in AI solutions, you'll combine your expertise in customer engagement with a deep understanding of AI technologies. This role is pivotal in defining the future of Customer Success by translating product capabilities into meaningful practices that resonate with enterprise clients.



You'll leverage solid analytical skills and collaboration to ensure customers achieve measurable outcomes.Key Responsibilities:Partner with teams to define success metrics for AI productsDevelop success plans connecting AI capabilities to business objectivesAnalyze product data to assess adoption and value realizationFacilitate customer optimization of existing use casesDocument clear business outcomes to support AI budget justificationRequirements:Minimum 7 years in Customer Success or ConsultingExperience with enterprise customers and senior stakeholdersProven AI literacy and familiarity with emerging SaaS productsStrong skills in designing customer journeys and playbooksExperience using analytics to drive customer engagementHarness your customer success expertise while driving AI innovation with Workday to inspire brighter workdays.

📌 Customer Success Manager For Ai Solutions (Vancouver)
🏢 Workday
📍 Vancouver