Key Responsibilities

Front Desk & Patient Experience

Job Summary

We are looking for a Wellness Coordinator to support the daily front desk experience and help ensure the clinic runs smoothly.

This role focuses on creating a welcoming environment for patients while supporting appointment scheduling, answering inquiries, explaining our services and fees to prospective clients, handling basic administrative tasks, and maintaining overall clinic organization.

You will often be the first point of contact for patients, helping set the tone for a calm, empathetic, and supportive experience.

Key Responsibilities

Front Desk & Patient Experience

- Welcome and check in clients in a warm and professional manner
- Answer phone calls and respond to emails from patients
- Schedule, confirm, and manage client appointments
- Assist clients with general questions about services and practitioners
- Help maintain a calm, welcoming clinic environment

Administrative Support

- Process payments and POS transactions
- Maintain accurate client information within the booking system
- Respond to client inquiries in a timely and qualified manner

Clinic Support

- Assist with opening and closing procedures
- Help keep the reception area organized and presentable
- Monitor basic clinic supplies and notify management when restocking is needed




- Support smooth communication between clients and practitioners

Qualifications

- In good standing with CTCMPAO
- 1–2 years experience in a clinic, wellness centre, spa, or hospitality setting preferred
- Strong customer service and communication skills
- 2nd language will be strongly preferred
- Comfortable using booking systems and basic administrative software
- Organized and able to manage multiple tasks calmly.
- Excellent communication skills in both English and other languages(s); bilingualism is highly preferred.

Work Schedule

- On-site position Tuesday to Saturday Approximately 24 hours per week
- Some evening hours depending on clinic schedule

Why Work With Us

- Be part of a community-focused wellness clinic Support people during their recovery and healing journey Work in a calm, respectful environment Opportunity to grow with the clinic as it develops

Join us as a Wellness Coordinator to make a meaningful difference by empowering individuals toward healthier lifestyles! We are committed to fostering an inclusive environment where your expertise can thrive—helping us create vibrant communities dedicated to well-being at every stage of life.

Pay: $19.00-$21.00 per hour

Benefits:

- Company events
- Store discount
- Wellness program

Work Location: In person

📌 Wellness Coordinator (Canada)
🏢 Clinic Bare Rituals
📍 Canada