The Canadian Mental Health Association-Ottawa Branch (CMHA Ottawa) is an independent, community-based non-profit organization supporting individuals in the Ottawa area with severe and persistent mental illness and/or substance use disorder, many of whom are experiencing chronic homelessness or are vulnerably housed. We are dedicated to promoting good mental health, developing and implementing sustainable support systems and services, and encouraging public action to strengthen community mental health services and related policies and legislation.

CMHA is recruiting for current and future vacancies for the following position:

Housing Outreach Worker

Type of Position: Temporary and Permanent

Hours of Work: 35 hours per week, Monday to Friday, 8:30 am – 4:30 pm

Pay Rate: $39.4652 - $41.2695 (BSW) OR

$41.9579 - $43.8769 (MSW)

POSITION DESCRIPTION:

Under the direction of the Program Manager, the Housing Outreach Worker provides comprehensive community treatment, rehabilitation, and support in the community to identified individuals with serious mental illness. This position initially addresses the housing and support needs of homeless or marginally housed individuals with serious mental illness from the City of Ottawa emergency shelters and relevant community partners.

For more information regarding the Housing Outreach Worker role, please reach out to [email protected] to receive the full job description.

QUALIFICATIONS:

Education: Completion of a university degree in Social Work (BSW) or equivalent such as a B.A. in Psychology or Criminology.

Experience: A minimum of three years recent relevant clinical work, in the judgment of the employer, with vulnerable individuals,



specifically people who have serious mental illness as well as individuals who are homeless, who have substance use disorders, and/or who have been in conflict with the law.

Professional Affiliation: Registration with the Ontario College of Social Workers and Social Service Workers (Preferred).

Certifications: First Aid / CPR, ASIST (Applied Suicide Intervention Skills Training) others as applicable

License and Vehicle: A valid class G driver’s license, vehicle, and proof of insurance

Language: English and Bilingual (French/English)

Other: Legally able to work in Canada, able to provide a Vulnerable Sector Police Record Check, and proof of academic achievement

Location: 311 McArthur Ave., work on-site and in the community

What you can expect working at CMHA Ottawa:

At CMHA Ottawa, we offer comprehensive health and dental benefits, paid sick leave, Long‑Term Disability, and life insurance, and a defined benefit pension plan, the HOOPP, from day one. You’ll also enjoy generous paid time off, starting at four weeks of vacation in the first year, twelve public holidays, plus three floater holidays. We offer a supportive environment grounded in equity, inclusion, and continuous learning. You’ll collaborate with dedicated professionals who make a real impact on community mental health.

TO APPLY:





Please submit a résumé by e-mail with the position title in the subject line to [email protected].

The Canadian Mental Health Association, Ottawa Branch hires based on merit, is committed to equity, diversity, inclusion, accessibility and anti-racism, and provides a welcoming and inclusive workplace. CMHA Ottawa supports diversity and we welcome candidates from racialized groups, visible minorities, Indigenous Peoples, women, persons with disabilities, and persons who identify as 2SLGBTQ+.

We will provide accommodation to applicants with disabilities. If you require an accommodation(s) to participate in the application, interviewing, or selection process, please contact [email protected].

Vacancy Status Disclosure:

The current posting is for an existing vacancy at CMHA Ottawa.

Statement on Use of Artificial Intelligence:

CMHA Ottawa is committed to supporting a fair and equitable recruitment process. We do not use artificial intelligence (AI) to screen applicants for any positions. Decisions are made by the People and Culture team to ensure that each candidate is assessed on an individual basis.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Job Types: Full-time, Permanent, Fixed term contract

Pay: $39.46-$43.87 per hour

Benefits:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Mileage reimbursement
- In office gym
- On-site parking
- Paid time off
- Vision care

Education:

- Bachelor's Degree (required)

Experience:

- Social Work: 3 years (required)

Licence/Certification:

- Class G Licence (required)

Work Location: In person

📌 Housing Outreach Worker (Canada)
🏢 Canadian Mental Health Association, Ottawa Branch
📍 Canada