Overview
Our office is seeking an outgoing and professional Dental Administrator to join our team. The elected candidate will have at least 3 years of experience in a high volume, multi-provider dental clinic with experience in insurance EFT entry, hygiene coordination, treatment planning. A thorough understanding of industry standards is a must.

Duties

- Effective Communication with the Team and Patients
- Accurately bill patients, submit claims to insurance companies, and collect patient portions
- Handling Patient Queries via Email, Text Messages and inbound phone calls
- Enter Insurance Payments/EFTs accurately and follow-up accordingly
- Resolve patient queries in an efficient and timely manner
- Contribute to maintaining a full schedule effectively by doing daily outbound calls

Skills

- Proficiency with Dentrix is a must
- Strong knowledge of dental practice flow and standards




- Excellent data entry/ EFT entry skills with high accuracy and attention to detail
- Effective Problem Solving
- Exceptional customer service abilities, including professional phone etiquette
- Ability to clearly direct the patient experience
- Ability to work individually and within a team environment

This position is an amazing opportunity for the right candidate.

A minimum of 1 Saturday/mth and 1 evening shift (until 8p) availability will be required.

Please do not contact the office regarding your application.

Only suitable candidates will be contacted for the next steps. We look forward to meeting you!

Pay: Up to $35.00 per hour

Perks:

- Company events
- Dental care
- Extended health care
- Flexible schedule
- On-site parking

Work Location: In person

📌 Dental Receptionist (Calgary)
🏢 Nameless
📍 Calgary