Key Responsibilities:

- Customer Service:

- Assisting customers with part identification, providing expert advice, and answering questions.

- Taking orders for parts and accessories.

- Processing orders accurately and efficiently.

- Advising customers on the appropriateness of parts and supplies.

- Resolving customer inquiries and complaints.

- Inventory Management:

- Maintaining inventory levels and ensuring proper stock rotation.

- Receiving and verifying incoming shipments.

- Identifying parts that need to be reordered or specially ordered.

- Assisting in resolving discrepancies between computer inventory and actual stock.

- Tracking and managing inventory using computerized systems.

- Ordering and Processing:





- Identifying and sourcing the correct parts using electronic catalogs and other resources.

- Placing and tracking special orders.

- Generating invoices and processing payments.

- Coordinating deliveries of parts to customers or mechanics.

- Other Duties:

- Assisting with stocking current parts and maintaining a clean and organized work area.

- Communicating with technicians to ensure the correct parts are available.

- Adhering to safety procedures and policies.

- Participating in departmental meetings and training

📌 Parts Advisor (Canada)
🏢 Smithers Toyota
📍 Canada