St. John Council for Ontario (SJCO) is a voluntary agency dedicated to improving the health, safety and quality of life of Canadians through training and community service. We are currently seeking a confident, energetic Client Instructional Representative to join our Northeastern Region.

ESSENTIAL DUTIES

- Instruct first aid, youth and other relevant Health and Safety Courses (training provided)
- Respond to incoming inquiries regarding training classes, first aid kits and products from the public
- Respond to, or forward as appropriate, incoming email enquiries from general email, and D365 leads
- Assist Training Coordinator with coordinating Instructor Development workshops
- Represent branch at community/corporate level events i.e. trade shows, presentations or wellness days
- Maintain safety data sheets and workplace safety notice board at facilities
- Restock classrooms with appropriate supplies and ensure all training equipment is fit for purpose
- Prepare paperwork for classes including printing certificates and file paperwork appropriately
- Market courses and products to students during classes
- Assist with various duties as assigned by the Regional Manager and Training Coordinator

KNOWLEDGE, SKILLS, EDUCATION & EXPERIENCE

- Instructional experience
- Excellent customer service / interpersonal skills




- Strong communication skills; both written and oral
- Strong computer skills and knowledge of Microsoft Office including CRM software or willingness to be trained
- Excellent time management skills with the ability to manage numerous tasks simultaneously
- Ability to work independently and in a team environment
- Ability to travel within the Northeastern Region as required
- Occasional weekends may be required

Other

Candidate must:

- be a new entrant into the workforce, are transitioning to a recent career, or the unemployed or underemployed who are entering a new field
- have not previously participated in a NOHFC funded internship in the 2020 Mandate
- be 18 years of age of older
- be legally eligible to work in Canada
- Once hired, the candidate must reside in the North Ontario community in which they are employed

This opportunity is proudly supported by Northern Ontario Heritage Fund Corporation and is funded through the Workforce Development Program. Eligibility requirements of the program can be found here: https://nohfc.ca/en/pages/programs/people-talent-program/workforce-development-stream

Pay: Up to $20.00 per hour

Benefits:

- Casual dress
- On-site parking

Work Location: In person

📌 Client Instructional Service Representative (Canada)
🏢 St. John Ambulance
📍 Canada