At One Bite Technology, we help customers get more from their technology. As our Customer Service & Sales Representative, you’ll be the friendly face, helpful voice, and organized force that keeps the showroom running smoothly.

You’ll welcome customers, answer questions, create repair tickets, book tech-support appointments, process trade-ins, and help customers find the right products. When the showroom quiets down, you’ll keep everything accurate, clean, charged, stocked, and ready for the next customer.

What you’ll do:
Greet every customer with eye contact, a smile, and a warm welcome
Assist customers in-store and by phone
Provide repair-ticket updates and answer repair and retail questions
Create current repair tickets with accurate notes and details, and determine whether customers need a repair booking or tech-support appointment
Schedule tech-support appointments
Process customer trade-ins
Organize retail shelves and verify tags, prices, descriptions, and availability
Test, reset, and charge loaner phones
Review voicemails and emails and respond as needed
Keep the showroom clean, organized, and inviting

You’ll also help with:
Sweeping and mopping floors
Emptying garbage and recycling
Dusting shelves, devices, and displays




Counting inventory

You’ll be a outstanding fit if you are:
Friendly, approachable, and comfortable talking with all kinds of customers
Organized and able to keep track of details
Curious about technology and eager to learn
Confident on the phone and in person
Reliable, proactive, and comfortable staying productive between customers
Able to balance customer service, sales, admin work, and hands-on showroom tasks
Someone who notices when something needs doing—and takes care of it

Required Hours (Subject to expanding):
Mondays 9AM to 5PM
Wednesdays 9AM to 5PM
Occasional Fridays 9AM to 5PM
Occasional Saturdays 10AM to 4PM

How you’ll succeed:

You’ll put revenue-generating customer needs first, communicate clearly, keep promises, and leave the showroom a little better than you found it.

Ready to make technology less frustrating—and customer service more human?

Apply by sending your resume and a short note about why you’d be a excellent fit. Bonus points: Send a cover letter and include your favourite movie and why.

Pay: $15.00-$16.00 per hour

Expected hours: 16.0 – 24.0 per week

Work Location: In person

📌 Customer Service And Sales Representative St Albert (St. Albert)
🏢 One Bite Technology
📍 St. Albert