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Posting #26-18

Youth Services Assistant

Part-Time, Permanent

Old Post Office Location

Posting Date: May 13, 2026 Posting Closing: May 22, 2026 at 4:00 pm

This is a posting for an existing vacancy.

*Please do not apply through Indeed "Apply Now"

*Only those who apply through to the [email protected] email will be reviewed.

The position of Youth Services Assistant is responsible for front line member service transactions including front line, first-level reference and reader’s advisory services. Responsible for facilitation of youth services programming.

What You’ll Do

As a Youth Services Assistant at the Old Post Office (OPO), you will:

- Plans, organizes and conducts youth services programs with a STEAM focus and using hands on technology and assists with or conducts other programs or events as requested, both on and off-site.
- Promote the library and use of its services to school classes, children's and teen groups and recent members by conducting tours of the library, conducting curriculum workshops, orienting new child members to the collection and visiting schools and/or community groups.
- Assists with the implementation of system-wide youth focused initiatives such as March Break and Summer Reading Club.
- Answers patron questions in person, by telephone or by internet:
- General Inquiries.
- Catalogue search and use of available reference tools.
- Readers Advisory including assisting patrons to find resources using the library catalogue, electronic databases and the internet and making recommendations to members regarding leisure reading, viewing and listening material.
- Assists members with public computers, printing, scanning, faxing, microfilm and photocopy usage by providing operating instructions and handling routine upkeep of equipment as required.
- Registers new members and updates membership cards.
- Instructs members in the use of library equipment, including signing on to WIFI, gaming equipment and makerspace technology.
- Creates and maintains displays of library materials and programs following merchandizing guidelines and signage templates.
- Responsible for addressing inappropriate or disruptive behavior of members according to Cambridge Public Library’s Code of Conduct.

As Required:

- Checks out all circulating library materials and assists members in the use of RFID check out equipment.
- Under the direction of the Youth Services Manager, orders, tracks and maintains the inventory of supplies for the department.
- Checks in returned materials and sorts materials for re-shelving or redirection to the appropriate location. Works with equipment, including sorters, to manage workflows and items requiring special consideration.
- Responds to initial overdue inquiries, identifies problems for follow-up and updates members’ accounts. Escalates any issues to the location manager
- Handles receipts and financial transactions including replacement costs, fees, and various program registrations.
- Performs site specific administrative operational functions including, sorts and distributes mail, opens and closes Member Services desk, and prepares float as requested, includes check in, processing and shelving of magazines and newspapers, emptying delivery bins.
- Provides some direction to shelving staff and volunteers,



including scheduling pickup and drop off of items for VLS volunteers.
- Reviews condition of returned materials and cleans, makes minor repairs or redistributes as required. Assists with storing and discarding weeded library materials and assists with book sales.
- Completes assigned section(s) of shelf reading on a regular basis.
- Performs other related duties including covering for other Assistants in their absence.

What You Bring To be qualified for and successful in the role, you should have:

Required:

- Successful completion of post-secondary diploma and/or degree
- One (1) year prior related experience working in a service environment
- Six (6) months experience working with youth in a work environment
- Demonstrated proficiency with task-specific software (Microsoft 365/Office)
- Exceptional customer service skills
- Excellent communication, critical thinking, and problem-solving skills
- Ability to plan and execute programming for youth
- Demonstrated creative abilities
- An inclusive and empathetic approach and a service-oriented mindset
- A passion for supporting the diverse interests and needs of the Cambridge community
- Familiar with current trends and technologies for children and teens
- The ability to connect with people of all ages and offer hands-on assistance

Preferred:

- Early Childhood Education
- Prior experience working in a public library
- Experience performing maintenance of media lab equipment, software and furnishings, in a work environment.

Why Cambridge Public Library (CPL)?

Working at Cambridge Public Library offers you the prospect to be part of an organization that is welcoming, collaborative, and passionate about the community.

By joining our team, you’ll become part of a passionate group of professionals dedicated to enriching lives and inspiring lifelong learning.

- Competitive Benefits Package: Your well-being is important to us. We offer health, dental, vision care, and employee & family assistance program (EFAP).
- Retirement Savings: Membership in OMERS, one of Canada’s largest defined benefit pension plans, can help provide a secure and secure income in retirement. Which you’ll be eligible on the first day.
- Free Onsite Parking: Parking shouldn’t be a hassle. That’s why we offer free parking for
- employees.
- Reliable Work Schedules: We understand the importance of work-life balance. Our scheduling
- process ensures that you’ll have a consistent schedule.
- Positive Work-Life Balance: We strive to maintain a positive work-life balance, ensuring that you have the time and energy to enjoy life outside of work.

Wage: $28.62 per hour (Level 5 in our salary grid).

Hours: 31.25 hours in a two-week period

Schedule: working various day, evening, and weekend shifts

Week 1

Monday OFF

Tuesday 9:45 am – 1:00 pm (3.25 hours)

Wednesday 1:00 pm – 5:00 pm (4 hours)

Thursday 5:30 pm – 8:30 pm (3 hours)

Friday 9:45 am – 5:30 pm (6.75 hours) *

Saturday 10:00 am – 2:00 pm (4 hours)





Sunday OFF

Week 2

Monday OFF

Tuesday 9:45 am – 1:00 pm (3.25 hours)

Wednesday 1:00 pm – 5:00 pm (4 hours)

Thursday 5:30 pm – 8:30 pm (3 hours)

Friday OFF

Saturday OFF

Sunday OFF

*Includes a one-hour unpaid lunch break

Between Labour Day and Victoria Day, this schedule will change to reallocate hours to work two of every four Sundays.

Note: schedules are service-driven and as such are subject to change.

How to Apply To be considered for the position, applications must be received by 4:00 pm EST on May 22, 2026. Late applications will not be considered.

- Tell us why we should consider you for this position! Please provide both a cover letter and resume, combined as a single PDF document. Submissions containing links, multiple files, format other than PDF or not following instructions will not be considered.
- Submit your application by email to [email protected]
- When applying by email, please quote “26-18 Youth Services Assistant - OPO” in your email subject line.

The anticipated start date for this position is June 2026.

The position is open to internal and external candidates. We thank everyone for their interest, however only those candidates selected for an interview will be contacted.

Recruitment Process Documentation

Interview Requirements

If selected for an interview, candidates will be required to provide:

- Proof of current and valid certifications and/or educational qualifications.
- A completed reference consent form, including contact information for three professional references

Pre-Employment Requirements (if you are hired)Successful candidates will be required to provide:
- A satisfactory Police Vulnerable Sector Check

Additional Information

- Cambridge Public Library aspires to employ a staff complement that fully represents the diversity of the community we serve. All qualified individuals who would contribute to the further diversification of our organization are encouraged to apply.
- Cambridge Public Library is an equal opportunity employer and is committed to accommodating individual needs in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you need any accommodations during the hiring process, please contact Human Resources at [email protected].
- For more information about us, please visit our website at https://cambridgepl.ca/.
- Applicants must be legally entitled to work in Canada. Cambridge Public Library (CPL) will communicate regarding employment opportunities via email and/or telephone. Applicants are required to maintain up-to-date contact information. As communications may be time-sensitive, applicants are encouraged to monitor their email and voicemail regularly. Failure to respond may be interpreted as a withdrawal of interest in the position. If it is determined that any information submitted is inaccurate, misleading, or incomplete, Cambridge Public Library (CPL) may, at its discretion, remove the application from further consideration.

Pay: From $28.62 per hour

Expected hours: 10.25 – 21.0 per week

Benefits

- Dental care
- Employee assistance program
- Extended health care
- Vision care

Application question(s):
- As stated in the job posting, please apply to our email directly: [email protected]

Work Location: In person

Apply on Kit Job: kitjob.ca/job/2ln1xh

📌 Youth Services Assistant (Cambridge)
🏢 Cambridge Public Library
📍 Cambridge