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Summary Under the direction, accountability and guidance of the Mental Health and Addictions Manager, the Mental Health and Addictions Intake/Care Coordinator is the main point of contact for mental health and addiction services and will facilitate triage and screening of all individuals seeking service and determine type of services required. The Intake/Care Coordinator is familiar with other services and resources in the community and is proficient at system navigation. Case consultation, case conferencing and advocacy with community partners and services are an integral part of the role. Due to the specialized nature of this position the Intake/Care Coordinator needs to have an in depth understanding of the treatment pathways and risks associated with the use of opioids. The Intake/Care Coordinator will collaborate, consult and send/receive referrals from relevant internal and external service providers.

Intake

Conduct intakes and assessments with individuals seeking MH&A; services, including suicide risk assessments and safety plans as necessary

Triage and assign individuals seeking services to most appropriate providers on the MH&A; team

Collaborate with referring agency to receive further information as needed and update on status of referral

Perform administrative tasks associated with intake including sending waitlist letters to clients as appropriate

Monitor status of waiting lists for MH&A; programs

Counselling

Provision of supportive counselling to individuals seeking services from the MH&A; program while on waiting list for services from team clinicians and/or during times of staffing vacancies as needed

Maintain a comprehensive understanding of crisis management and the impact of trauma on mental health and addictions issues

Participate in group consultation with Mental Health & Addictions team at Noojmowin Teg Health Centre

Navigation





Coordinate and facilitate access to traditional healing and other cultural programming

Refer clients to external service providers and programs as needed

Liaise with community agencies and supports

Community/Program Development

Participate in promotion services related to mental health and addiction program

Attend and participate in community and organizational committees as directed

General Description of Service Responsibilities

Completion of charting and data collection within the Electronic Medical Record utilized by Noojmowin Teg Health Centre

Compilation and completion of all reports as required by funders, and other data (including quality health indicators) as developed by the organization

Adherence to policies and procedures

Membership with and adherence to guidelines of regulatory college

Adherence to traditional protocols and cultural sensitivity to First Nation where services are provided

Complete all required leave request documentation (i.e., annual leave, professional development, certified sick leave, uncertified sick leave, over‑time leave, etc.) in a timely manner

Complete relevant professional development and training as provided by Noojmowin Teg, the funder, or legislative requirement

Attend staff meetings, strategic planning, wellness activities, annual general meeting, and other team/group requirements

Requirements Mandatory

Minimum of Bachelor of Social Work degree; Social service/health related degree with experience may be considered

Registration with the Ontario College of Social Work and Social Service Workers or an equivalent college





Three (3) years’ experience providing clinical service

Valid class “G” driver’s license and own reliable vehicle

Clear drivers’ abstract

Clear vulnerable sector criminal record check

Preferred

Standard Cardiopulmonary Resuscitation (CPR), Automated External Defibrillator (AED), and First Aid Training

Applied Suicide Intervention Skills Training (ASIST)

Mental Health First Aid (MHFA)

Non‑Violent Crisis Intervention Training (CPI)

Experience with charting in Electronic Medical Records

Anishinaabemowin speaker

Knowledge

Knowledge of current mental health issues relevant to First Nations

Knowledge of protocols of First Nations on Manitoulin Island and surrounding areas

Knowledge of mental health services available within the Manitoulin Island catchment area

Knowledge of traditional healing practices of the Anishinabek

Skills

Skilled in a variety of mental health assessments, treatment planning and case management

Skilled in interpersonal relations

Strong time management skills

Excellent written and verbal communication skills

Demonstrated analytical and technical skills

Abilities

Solid ability to prioritize, plan, organize and schedule

Ability to work with minimal supervision

Ability to handle multiple tasks under pressure

Ability to work effectively as part of a team or as a leader when required to foster quality service to clients and to promote a good working environment

Ability to develop practices that ensure personal safety

Work Conditions

Frequent sitting required

Frequent interruptions within office setting

Exposure to crisis situations

Frequent exposure to mental health clients

Travel requirements throughout Manitoulin Island and Espanola area

Flexed and after‑hours work may be required at times

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Apply on Kit Job: kitjob.ca/job/2ksv55

📌 Mental Health and Addictions Intake Coordinator (Manitoulin District)
🏢 Noojmowin Teg Health Centre
📍 Manitoulin District