Office Coordinator — Redwater Dental

Office Coordinator — Redwater Dental

09 May
|
Redwater Dental Clinic
|
Redwater

09 May

Redwater Dental Clinic

Redwater

We're looking for the person who reads a spreadsheet and feels satisfied.

Redwater Dental is a busy, patient-focused dental practice with a strong, tight-knit team serving Redwater and the surrounding communities. Our Practice Manager runs the heart of our office — patient relationships, team culture, and the overall experience people have when they walk through our doors. She's great at what she does, and she needs a counterweight.

That's you.

We're hiring an Office Coordinator to own the systems, numbers, and detail-work that keep a modern dental practice running smoothly. This role reports to the Practice Manager and is designed to be her complete operational complement — she owns the people side, you own the process side.

What you'll own day-to-day:

- Accounts receivable — aging reports, patient payment follow-ups, keeping AR under 30 days
- Insurance administration — pre-authorizations, claims submission, EOB reconciliation, appeals
- Supply and inventory management — ordering, par levels, vendor relationships, cost tracking
- Schedule optimization — block scheduling, hygiene recall percentages, reducing gaps and no-shows
- KPI reporting — weekly dashboards on production, collections, new patients, hygiene re-care
- Compliance tracking — sterilization logs, protocol audits, CDA/AHS requirements, staff certifications
- Running reports and workflows in Open Dental to support the Practice Manager on operational decisions with clean data

You'll thrive in this role if:

- You genuinely enjoy organizing things — spreadsheets, checklists, SOPs,



and systems feel satisfying, not boring
- You catch errors other people miss and quietly fix them
- You prefer clear processes over improvisation
- You can sit with a pile of insurance claims or an AR report and work through it methodically without losing focus
- You're comfortable being the person who holds others to deadlines and protocols
- You can have a direct conversation without it feeling personal
- You're analytical — you trust data over gut feelings

You'll probably be frustrated in this role if:

- You prefer big-picture vision work to detail execution
- You need to be the primary people-connector in the office
- You get bored doing the same process repeatedly
- You're uncomfortable with numbers, reports, or financial follow-up conversations
- You find rules and protocols constraining rather than helpful

What we offer:

- $30–$50/hour depending on experience
- Extended health and dental perks
- Paid vacation and sick time
- A calm, collaborative, well-run practice — not a chaotic one
- Clear role definition — you'll know exactly what you own
- A Practice Manager who respects systems-thinkers and won't micromanage your work
- Room to grow into broader operations as the practice expands




- A stable small-town practice where your work genuinely matters

Nice to have (but not required):

- 2+ years in dental, medical, or professional services administration
- Experience with Open Dental (or another practice management system — Dentrix, ClearDent, Tracker — if you're solid, we'll train you on Open Dental)
- Familiarity with Alberta Blue Cross, Pacific Blue Cross, and CDCP/AHCIP billing
- Bookkeeping or accounting training

Location note: This is an in-office role based in Redwater, AB. Ideal for someone living in Redwater, Gibbons, Bon Accord, Morinville, Fort Saskatchewan, or willing to commute from north Edmonton.

How to apply:

Send your resume and a short note (3–4 sentences is plenty) telling us about a time you built a system, process, or spreadsheet that made something run smoother. That's what we're hiring for.

As part of our process, we also ask shortlisted candidates to complete a brief 10-minute behavioural assessment so we can confirm the role genuinely fits how you work best. No right or wrong answers — it's just how we make sure people land in seats they'll thrive in.

Apply to: [email protected]
Subject line: Office Coordinator — [Your Name]

Pay: $30.00-$50.00 per hour

Expected hours: 32.0 – 40.0 per week

Benefits:

- Dental care
- On-site parking
- Paid time off

Ability to commute/relocate:

- Redwater, AB: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

📌 Office Coordinator — Redwater Dental
🏢 Redwater Dental Clinic
📍 Redwater

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