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Job Details

Full Time - 12 month contract

Pay: CA$85,000.00 - CA$95,000.00 per year

Acclaim Health is a patient and family centered work environment that has provided quality care to the community for 85+ years. The organization offers a wide variety of services including Community Support Services, Alzheimer Services, Home and Personal Support Services, and Palliative Care Services. It promotes flexibility in work schedules to ensure a healthy work/life balance and emphasizes values such as Teamwork, Respect, Integrity, Innovation, and Excellence.

Position Overview

The Palliative Care Clinical Coach is responsible for driving practice change, focusing on improving access to and quality of clinical care among participating community organizations (e.g., primary care, community health centres, retirement homes). This role reports to the Director of Palliative Care Consultation and works closely with the Ontario Health Central Region Implementation Team. The work aligns with provincial directions established by Ontario Health and guidance from the Ontario Palliative Care Network, the Palliative Care Health Services Delivery Framework for Community and Hospital Settings, and the Ontario Palliative Care Competency Framework.

Key Responsibilities

- Co‑create, with Ontario Health, the regional Delivery Framework implementation plan
- Attend regional planning meetings
- Contribute to the regional implementation plan
- Maintain data collection records for measurement and reporting
- Identify key learnings related to the coach role, providing input and reviewing progress
- Foster regional collaboration and system integration
- Establish relationships with key partners
- Articulate key messages to a variety of audiences
- Document implementation challenges and opportunities
- Support Ontario Health Team planning and/or implementation of palliative models of care
- Work with the Ontario Palliative Care Network




- Participate in relevant provincial level committees
- Support regional advisory groups
- Clinical consultation and education
- Develop and present education materials promoting the Ontario Palliative Care Competency Framework to community primary care organisations
- Provide consultation and case‑based coaching and mentoring for health service providers
- Coordinate with the Regional Pain & Symptom Management Nurse Consultant (PPSMC) program on education content and delivery
- Quality improvement, evaluation, and reporting
- Guide QI initiatives, providing education on methodologies and tools
- Encourage the application of QI to improve patient care
- Develop program metrics and collection
- Demonstrate commitment to continuously improving professional excellence
- Ensure awareness and maintenance of best practices and standards for all Acclaim Health activities
- Develop and maintain positive relationships with partners and the wider community, as appropriate
- Mentor, teach, and encourage a collegial atmosphere for all staff
- Contribute to overall operations by embracing change, innovation, and ensuring excellence in client services

Qualifications And Experience

- Post‑secondary degree in a registered healthcare discipline (RN, NP, RSW) with secondary level expertise/training in palliative care (CHPCN, CAPCE). Graduate degree (MScN, MSW) an asset
- Minimum 5 years’ experience in the practice of palliative care




- Previous experience in clinical supervision and management of programs and staff preferred
- Previous experience in education, research, project management, and/or quality improvement initiatives an asset
- Detailed understanding of healthcare system legislation and key organizations including Ontario Health, OH Teams, Home & Community Care Support Services (H&CCSS;), acute care hospitals, community care, long‑term care, primary care, and community support services

Skills And Attributes

- Exceptional communication skills in providing detailed explanations and interpretations while using courtesy, diplomacy, tact, and discretion
- Advanced assessment and clinical reasoning skills
- Excellent planning, organisational, and project management skills
- Commitment to equity, diversity, and inclusion with an understanding of First Nations, Indigenous, and Metis cultural practices and approaches to palliative care
- Self‑motivated, very organized, and sensitive to the needs of clinicians and staff
- Ability to adapt to changing requirements and workplace
- Ability to manage time constraints and quality pressures
- Technically proficient with MS Office products and specialty software
- Access to reliable transportation and regular travel within the Halton region is a requirement

Legal and Inclusion Statement

Must be legally eligible to work in Canada.

Acclaim Health is an equal opportunity employer committed to a more inclusive, diverse, and equitable world. We welcome applicants from all equity‑seeking groups, including those of varying race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, family status, or disability status.

Should you require accommodation during the recruitment and selection process, please inform human resources to ensure your equal participation.

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📌 Palliative Care Clinical Coach (Speers)
🏢 Acclaim Health
📍 Speers