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Position Summary... Working as a Customer Service Manager at Walmart Canada is a excellent way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty.

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This role is also accountable for maintaining compliance for company programs and operational standards. If you are looking for an exciting job in customer service or retail, working as a Customer Service Manager may be a great fit for you!

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What You'll Do...

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- Ensures safe work processes and emergency procedures are followed, i.e., safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft.
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- Handles customer and Associate concerns and provide guidance as required.
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- Monitors all Front End associates ensuring proper coverage, coordinating breaks as well as provides assistance to outlying registers.
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- Provides training to Associates on systems and Company procedures, i.e., scanning accuracy, productivity, company programs and initiatives, discounts, EAS system, and safety.
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- Oversees purchase, return and exchange transactions and assists with the correction of errors where required, providing approvals, and verifying processes to meet Company guidelines.
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- Ensures all EAS systems are functioning to standard, i.e. Cashiers deactivating, Greeters handling issues appropriately, completing “Failure to Deactivate” Logs.
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- Prepares registers for opening and closing daily and supports cashiers by providing change as needed, while maintaining front end cash levels and supports process by completing audits on register accuracy.
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- Oversees and promotes all company sponsor programs and initiatives, i.e., credit card service, Walmart protection plan, charity initiatives, and discount programs.
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nThe minimum rate of pay for this position starts from $17.70.n‎n

Le taux horaire minimum pour ce poste débute à 17.70.

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Minimum Qualifications...nOutlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.nAge - 16 or older

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Preferred Qualifications...nOutlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.nWalmart will accommodate the disability-related needs of applicants and associates as required by law.

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Primary Location…n, DIGBY, NS B0V 1A0, Canada

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Are you currently a Walmart associate?nPlease login to your Workday account and use the Find Jobs report to apply for this job.

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nㅤnImportant Note:nTo support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply on Kit Job: kitjob.ca/job/2jvlmf

📌 Customer Service Manager (Digby)
🏢 Walmart Canada
📍 Digby