Apply on Kit Job: kitjob.ca/job/2judkq

Are you someone who thrives in a fast-paced environment, enjoys helping customers, and knows your way around parts and service? Westlock Powersports & Marine is looking for an experienced Parts & Service Advisor who can take ownership of the role and help drive our parts department forward.

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We are searching for someone who understands parts, inventory, and service processes and is ready to step in, take the reins, and become a key part of our dealership team. If you have experience in automotive, powersports, or equipment parts departments and enjoy solving problems for customers, this is an excellent opportunity.

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Westlock Powersports & Marine operates out of a modern facility located just over an hour northwest of Edmonton along Highway 44. We are an authorized dealer for Can-Am, Ski-Doo, Sea-Doo, Cub Cadet, Mercury, and White River Marine brands. Our dealership serves a large rural and recreation-focused community, and our team shares a strong passion for the outdoors and powersports.

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This is a hands-on role where you will work directly with customers, technicians, and suppliers to ensure units are repaired quickly and customers leave satisfied.

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Key Responsibilities:

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- Customer Service & Sales
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nAssist customers in the showroom, over the phone, and via email with parts and accessory inquiriesnRecommend the correct parts and accessories for customer unitsn

Upsell relevant accessories and maintenance items where appropriate

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Provide clear and accurate information about repairs, parts availability, and timelines

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- Service Department Support
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nSell parts and accessories for units currently in the service departmentnWork closely with technicians to source required parts quicklyn

Assist with scheduling service appointments when required

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Ensure parts are ordered and available to keep jobs moving efficiently

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- Parts & Inventory Management
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nLook up parts using manufacturer systems and supplier catalogsnOrder parts from approved suppliers and manufacturersn





Manage back orders and communicate with customers about timelines

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Maintain accurate inventory counts and notify management of low stock

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Organize shelving, displays, and parts storage areas

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- Warranty & Vendor Relations
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nSubmit warranty claims to manufacturersnCommunicate with suppliers regarding returns, warranties, and discrepanciesn

Ensure proper documentation and procedures are followed

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What We Are Looking For

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- Experience in a parts department is strongly preferred (automotive, powersports, agriculture, or heavy equipment)
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- Strong understanding of parts lookup systems and service department workflow
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- Ability to multitask and manage multiple service jobs at once
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- Strong organizational skills and attention to detail
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- Confident communication with customers, technicians, and suppliers
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- Ability to work independently while contributing to a team environment
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- Comfortable working with computers and dealership management systems
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- Positive attitude and strong work ethic
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nLocation RequirementnCandidates must be willing to commute to Westlock, Alberta or relocate to the area.n

What We Offer

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- Competitive compensation based on experience
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- Relocation assistance for qualified candidates
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- Health and dental benefits after the probationary period
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- In office parking
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- Business casual work workplace
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- Chance to work in a modern powersports dealership with a strong team culture
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nIf you have experience in parts and are looking for a role where you can make a real impact, we would like to hear from you. Apply today and become part of the Westlock Powersports & Marine team.nOnly candidates selected for interviews will be contacted.n

Job Types: Full-time, Permanent, Apprenticeship

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Pay: From $18.00 per hour

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Benefits

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- Dental care
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- Extended health care
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- On-site parking
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- Paid time off
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- RRSP match
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- Store discount
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nAbility to commute/relocate:nn
- Westlock, AB: reliably commute or plan to relocate before starting work (required)
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nExperience:nn
- Parts: 1 year (preferred)
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nWork Location: In person

Apply on Kit Job: kitjob.ca/job/2judkq

📌 Parts & Service Advisor – Powersports / Marine (Westlock)
🏢 Westlock Powersports & Marine
📍 Westlock