'Company Overview'
'DQ Grill & Chill in Fergus Ontario is the flagship concept of Dairy Queen, dedicated to serving ice cream, burgers, wraps, salads, treats, and ice cream cakes in a welcoming environment. We pride ourselves on providing high-quality food and excellent customer service in a friendly setting.'
'Summary'
'We are seeking a dedicated Shift Manager to lead our team at DQ Grill & Chill in Fergus Ontario. This role is vital in ensuring smooth daily operations and delivering exceptional customer experiences. Join us to be part of a brand that values quality, teamwork, and community engagement.'
'Responsibilities'
' Oversee daily store operations to ensure efficiency and high standards.
Lead and motivate team members to achieve sales and service goals.
Manage staff scheduling, training, and development.
Ensure compliance with health and safety regulations.
Handle customer inquiries and resolve issues promptly.
Monitor inventory levels and coordinate purchasing activities.
Implement merchandising strategies to maximize sales.
Support marketing initiatives to promote the store.'
'Qualifications'
'
Proven supervisory or managerial experience in food service setting.
Excellent leadership and communication skills.
Ability to work effectively in a quick-paced setting.
Bilingual abilities are preferred.
Strong organizational and time management skills.
Knowledge of POS systems and basic administrative tasks.
Customer-focused attitude with problem-solving skills.'
Pay: $19.00-$24.00 per hour
Ability to commute/relocate:
Fergus, ON: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
Are you available to work closing and weekend shifts?
Experience:
Quick service & quick food restaurant: 1 year (preferred)