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Deployment and TechOps Specialist - Ottawa

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Ottawa, CanadanDescription

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As a member of the Technical Operations team, the

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Deployment & TechOps Specialist will support the delivery, monitoring, and maintenance of our software platforms in our Professional Services environments. This intermediate level role focuses on executing software deployments, performing initial troubleshooting of infrastructure issues, and assisting in the automation of routine operational tasks.nThe individual will work closely with senior engineers to ensure high system availability and will contribute to improving deployment scripts and internal technical documentation.

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Essential

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Functions

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Deployment Execution

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Manage and monitor the deployment of software updates across customer staging and production environments, ensuring successful releases and minimal downtime.nInfrastructure Monitoring & Support:

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Provide first‑level support for platform health, diagnosing and resolving fundamental technical issues before escalating complex cases to senior team members.nAutomation Assistance:

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Assist in developing and maintaining scripts (e.g., Python, Bash, Ansible) to automate repetitive deployment and monitoring tasks.nTechnical Documentation:

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Maintain accurate and up‑to‑date documentation for deployment procedures, system configurations, and troubleshooting guides.nOperational Availability:

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Participate in an on‑call schedule to provide support for critical system alerts outside of standard business hours.nCross‑functional Support:

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Collaborate with the Support and Development teams to test patches and provide feedback on deployment tooling.nRequirements

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Experience & Expertise:

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1–3 years of experience in technical support, IT operations,



or a related field; recent graduates with relevant co‑op/internship experience are encouraged to apply.nFoundational knowledge of

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Linux and

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Windows operating systems.nUnderstanding of networking concepts

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(TCP/IP, DNS) and web technologies (SSL/TLS).

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Technical Proficiency

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Working knowledge of AWS cloud environments.nFamiliarity with other cloud environments

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(e.g., Azure, GCP) and a desire to learn modern cloud‑native architectures.nBasic competency in scripting or coding

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(e.g., Bash, Python, or PowerShell).nUnderstanding of database basics

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(SQL, NoSQL) and how applications interact with data stores.nUnderstanding of

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CI/CD concepts and deployment tools (e.g., CloudFormation, Ansible, or Terraform) is considered a strong asset.

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Analytical & Communication Skills:

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Strong interest in root‑cause analysis and a proactive approach to learning complex systems.nEffective communication skills

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(written and verbal) for interacting with technical teams and documenting processes.nAbility to work effectively in a team‑oriented, collaborative environment.

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Communication

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Exceptional communication skills, both written and verbal, for conveying complex technical information to both technical and non‑technical audiences.nProven ability to contribute to support projects and initiatives,



with a strong focus on customer satisfaction, teamwork, and collaboration.

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Experience using the

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AWS Cloud Development Kit (CDK)

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for infrastructure as code.nIntroductory competency in scripting or coding (e.g., Bash, Python, or PowerShell).nAdvanced proficiency in

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Node.js or

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Python for developing or troubleshooting backend logic.nFamiliarity with modern

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CI/CD pipelines

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(e.g., GitHub Actions or Bitbucket Pipelines).nAvailability to work nights, weekends, and early mornings as needed.nWork Environment/Physical Demands

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This role is based in our Ottawa office and operates in a professional office workplace.nThis role routinely uses standard home office equipment such as computers, webcams, and digital communication software.nThe physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.nHearing. Ability to receive detailed information through oral communication and to make discriminations in sound.

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Visual

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Acuity. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data, viewing a computer screen, and extensive reading.

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Additional Eligibility

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Requirements

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Availability to work nights, weekends, and early mornings as needed.nAffirmative Action/EEO Statement

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It is the policy of Signiant to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information o

Apply on Kit Job: kitjob.ca/job/2jcoxr

📌 Deployment and TechOps Specialist - Ottawa (Ahuntsic)
🏢 SIGNIANT
📍 Ahuntsic