Apply on Kit Job: kitjob.ca/job/2jcmz3

Détails De La Rémunération $69,700 - $98,400nCAD

n

Description Du Poste Lieu De TravailnLindsay, Ontario, Canada

n

Horaire 37.5 heuresnpar semaine

n

Secteur D’activité Servicesnbancaires personnels etncommerciaux

n

InformationsnClés

n

Rémunération à titre indicatif etnévolutive selon les compétences etnl’expérience La description ci‑dessousnprésente les responsabilités et les qualifications attendues pournle poste d’Assistant Branch Manager chez TD CanadanTrust

n

Responsabilités

n

Leadnteams in completing investment and unsecured credit compliancentransactions and complex activities that affect thenbank

n

Coach advisory and frontline staff onnresolving customer complaints effectively and consistent withncustomer problem resolution guidelines

n

Resolvenoperational and high-risk issues after determining the mostnappropriate course of action for resolution while ensuring the teamnworks within regulatory requirements andnpolicies

n

Mentor a team on advice-givingnstrategies and delivering effective customernexperience

n

Ensure the common areas andnadvisory spaces of the branch are inviting and approachable forncustomers

n

Meet customer demands and compliancenrequirements by determining and maintaining accurate employeenscheduling

n

Contribute to the LegendarynExperience in the branch by sharing information, skills,



andnsubject matter expertise with the team members while coordinatingnteam activities effectively

n

Work closely withnTD partners to help customers meet their financial needs in thenbest suited manner

n

Improve processes and worknefficiency of the team by providing ongoing feedback and guidancenin line with established codes of conduct while ensuring theirnperformance management activities arenundertaken

n

Help build a positive and diversenworkforce by providing equal and fair opportunity, ensuring timelyncommunication of issues and inspiring good working relationshipsnacrossnTD

n

Qualifications

n

Undergraduatendegree and/or over 4 years of relevantnexperience

n

Completion of Branch CompliancenOfficer (BCO) and IFIC or CSC Course

n

Extensivenknowledge of team, process, and risk management along with advancednunderstanding of the business

n

Proficiency innproductivity tools and software tools including MS Office, andninternet application

n

Strong communicationnskills to liaise with customers, employees and cross functionalnteams A thorough and accurate decision makernwho can exercise good judgement when working with confidentialninformation A dynamic leader with demonstratednexperience working in a fast-paced work setting through strongncommunication, planning and time managementnskills

n

Good communicator with go-getternattitude

Apply on Kit Job: kitjob.ca/job/2jcmz3

📌 Dir. adj. de succursale II (Hastings County)
🏢 TD
📍 Hastings County