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Employment Status: Contract >6 months (PT)

✓ Pension

✓ Weekdays

Accessibility Coordinator, READI

Competition Number: 24090

Primary Work Location: Waterloo City Centre

Posting Status: Internal & External Job Posting

Hourly Range: $24.73 - $30.92 (Band L)

Number of Positions: 1 (Current Vacancy)

Employment Group: Staff Association

Job Status: Temporary Part Time (up to 18 months)

Posting Release Date: April 30, 2026

Hours of Work: Up to 25 hours per week

Posting Closing Date: May 21, 2026

Why work with us:

The City of Waterloo is a rewarding place to work. Each day, you will support and/or participate in the delivery of services that impact residents of this city, making it a great place to live, work and play for everyone.

Home to two world-class universities, a top-ranked college, a tech ecosystem, entrepreneurs and small businesses, there is a readiness to do things differently in Waterloo. Our vision is to be a leader in sustainability and to build a future-ready community for all. We are committed to workplace wellbeing and providing an inclusive, safe and enjoyable work environment.

For more information about the City of Waterloo’s Strategic Plan, Vision, Values & Guiding Principles, please click here: City of Waterloo 2023-2026 Strategic Plan.

What we offer:

- Supportive and caring organization that promotes respect, inclusivity, sustainability, health, safety and wellness.
- Dedication to the organization’s commitment for Reconciliation, Equity, Accessibility, Diversity and Inclusion through ongoing training and access to related programs and workshops, opportunities to connect with others around topics of social justice and equity, and opportunities to be involved with the initiatives that guide this corporate journey.
- A commitment to environmental sustainability as demonstrated in many plans and policies. For example, we are working towards reducing our corporate greenhouse gas emissions to net-zero by 2050, with real progress underway.
- Certification as a Living Wage Champion.
- Defined Benefit Pension Plan (OMERS) eligibility for all employees.
- Up to 10 paid Reservist Leave days per year, with single contribution OMERS buyback option for any unpaid time.
- Easy and sustainable commuting options through the TravelWise program, which offers public transit discounts and a dedicated carpool network for employees.
- Substantial internal and external training and development opportunities along with opportunities to get involved and give back to the community.
- Enjoyable employee-wide events, activities, site visits, BBQs to connect with co-workers.
- Complimentary FitPass for access to leisure, swim, and fitness drop-in programs for employees and family members.

…And so much more!

What you will do:

Reporting to the Director of Reconciliation, Equity, Accessibility, Diversity, and Inclusion (READI), you will work closely with the Accessibility Advocate, your primary responsibilities will include, but are not limited to, the following:

- Facilitates the scheduling of meetings, including sending invites, preparing and circulating meeting agendas, taking and circulating minutes and tracking action items related to accessibility initiatives. When working with external partners, organizes logistics, sends reminders,



and supports participants in accessibility consultations.
- Provides excellent customer service by monitoring and organizing shared inbox. Drafting template responses for recurring requests, flagging issues for escalation to determine appropriate action.
- Reviews internal and public-facing materials for accessibility (e.g., contrast, plain language, alt text, registration details), ensuring Word, PDF, and PowerPoint files meet accessibility standards (e.g., heading structure, alt text, tagging).

- Supports the processing of invoices as well as honoraria and other forms of compensation for community members and contributors engaged in accessibility initiatives.

- Coordinates information for online content, e-newsletters, drafts and edits articles and social media campaigns as needed.
- Supports AODA compliance record keeping. Eg. Log and track feedback from community members or staff, including resolution status.
- Maintains shared folders containing compliance tracking, policies, templates, training materials, and reference guides, etc. Ensures that all information is current, accessible, and properly formatted.
- Investigates low-cost or innovative assistive technologies to recommend for programs or service improvements.
- Maintain an up-to-date list of local disability organizations, advocates, and accessibility service providers.
- Draft and distribute a monthly or quarterly newsletter featuring accessibility updates, resources, and events.
- Supports research of products/resources and development of reports and presentation materials.

What you will bring:

- An equivalent combination of living/lived experience, education, training, and work experience will be considered. Living/lived experience as a person with a disability, caregiver, or advocate in accessibility, equity, or inclusion contexts is recognized as a valuable asset.
- Demonstrated knowledge of accessibility principles and standards (such as AODA, WCAG) is required, whether gained through professional roles, volunteer work, or personal living/lived experience.
- Minimum of 2-3 years experience in administrative, coordination, customer service or program support roles, preferably in an accessibility, equity, inclusion, or related government setting.
- Demonstrated knowledge and understanding of various related legislation including the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, the Ontario Health and Safety Act, and the Employment Standards Act
- Demonstrated commitment to and understanding of human rights, equity, diversity and inclusion.
- Critical analysis expertise and living/lived experience with regard to the intersections of systemic oppressions and the elimination of identity-based barriers and inequities is considered an asset.
- Ability to foster strong, collaborative relationships and create feedback loops to inform direction of work and initiatives.




- Strong organizational and time management skills along with the ability to handle changing priorities and fluctuating volumes of work.
- Strong attention to detail, organization and project management skills.
- Excellent verbal and written communication skill.
- Ability to work effectively in a team workplace.
- Experience working in an environment that requires a high political acuity.
- Ability to exercise tact and discretion in dealing with confidential issues.
- Advanced computer skills including MS Office applications (Excel, Word, PowerPoint, and Outlook).
- A passion for promoting and maintaining a healthy and safe workplace and the ability to work respectfully and effectively in a team environment.
- Strong commitment to delivering quality customer service.
- Demonstrated commitment to Reconciliation, Equity, Accessibility, Diversity and Inclusion.

What we will require:

- A Criminal Record and Judicial Matters Check satisfactory to the City.
- Proof of your current and valid certificate(s), licenses and/or educational qualification, if applicable.
- Ability and willingness to travel between worksites and meeting locations, as necessary, utilizing reliable, safe and efficient methods of transportation is required to perform the job.

Be You @ Waterloo (Our Commitment to Diversity, Equity, Inclusion and Belonging):

The City of Waterloo acknowledges that our work takes place on the traditional territory of the Chonnonton, Anishinaabeg and Haudenosaunee peoples, and is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. The City is dedicated to advancing the organization’s commitment to Reconciliation, Equity, Accessibility, Diversity and Inclusion and to reducing barriers to employment opportunities. Applications from members of historically underrepresented groups, including Black, Indigenous, racialized communities, women, persons with disabilities and members of 2SLGBTQIA+ are encouraged for positions at all levels within the organization. Candidates from historically underrepresented groups are encouraged to self-identify in their application.

Accommodations are available throughout all stages of the recruitment process in accordance with the Human Rights Code and other applicable legislation. We encourage applicants to access support(s) that may be needed. To request accommodation during the application process, please email [email protected], quoting the position and competition number. Applicants advancing to the next stages of the recruitment process will be provided with additional opportunities to make their needs known.

Our use of AI during recruitment:

Our applicant tracking system includes artificial intelligence (AI) features, such as tools that highlight relevant work history or suggest potential job matches. These features are built into the system and may be visible to staff. AI does not make any screening or hiring decisions, and all decisions about interviews and hiring are made by City staff in accordance with applicable City policies and procedures.

Staff Association:

Qualified and eligible City of Waterloo Staff Association applicants will be considered first for this posting.

Apply on Kit Job: kitjob.ca/job/2j52bj

📌 Accessibility Coordinator, READI (Waterloo)
🏢 The City of Waterloo
📍 Waterloo