Business Line Manager – DSD (Lively)

Business Line Manager – DSD (Lively)

20 Apr
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International Women in Mining
|
Lively

20 Apr

International Women in Mining

Lively

Functional area: Marketing & Sales

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Primary Skills: Critical Thinking, Problem-solving, Coaching and Men

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Country/Region: CA

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City: Lively

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Location: Lively, ON, CA, P3Y 1L2

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Company name: Epiroc Canada Inc.

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Date of posting: Sep 17, 2025

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United. Inspired. Performance unites us, innovation inspires us, and commitment drives us to keep moving forward.

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All new thinkers are welcome. We are looking for candidates who want to develop, grow, and dare to think new. Innovation is an important part of our DNA. If you appreciate an environment where you get to think new and constantly evolve, you will thrive here.

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About us. Epiroc is a global productivity partner for mining & construction customers and accelerates the transformation toward a sustainable society. With ground-breaking technology, we develop and provide innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. We also offer world‑class service and other aftermarket support as well as solutions for automation, digitalization and electrification.

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Our global headquarters is based in Örebro, Sweden and we have around 18,000 passionate employees supporting and collaborating with customers in over 150 countries around the world. Learn more at epirocgroup.com.

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We succeed in our core business because we are passionate innovators with courage to change. With collaboration and mutual confidence, teams and individuals trust and support each other’s abilities to offer solutions. Together, we lead the way to make mining and construction more sustainable.

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Epiroc offers rewarding experiences and skilled growth opportunities.



Recognition for your hard work includes:

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- Competitive wages and annual employee bonus and incentives.
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- Family‑friendly benefits package.
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- Company matching group retirement savings plan.
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- Paid vacation and sick time.
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- Fleet vehicles and travel allowances.
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- Support for relocations.
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- Employee perks and discounts.
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- Trades apprenticeships.
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- Support for growth, training and education.
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- Progressive flexible work arrangements.
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- Employee social engagement activities and Company‑sponsored events including fundraising, family, and community involvement.
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- Sustainable employment and growth.
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Join Our Team as a Business Line Manager at Epiroc!

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Your Mission:

nAs Digital Business Line Manager your mission, is to “Be the CEO of the digital solutions business within your customer centre and catalyst within Epiroc to accelerate the Digital and Automation transformation in our industry. As the empowered profit and loss owner of the Digital business within your CC, it is critical that you take bold decisions and actions to attain these objectives in a lean and efficient way, managing your cost efficiency. Ensuring internal collaboration and satisfaction from the divisional and local management teams as well as customers within your region is a defining measurement of success for this role.n

Responsibilities:

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- High focus on SHEQ and achieving gender diversity targets.
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- Be a role model and a visible ambassador for our company values and business CoC.
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- Make sure that all employees have a valid job description, mission with tangible goals and KPI’s.
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- Develop best in class and diversified team to secure our position as a leading global technology partner.
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- Acting as a forward operating arm of the DSD, empowered to execute front line decisions within their given mandates.
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- To reinforce the ONE EPIROC and organizational teams’ collaboration culture.
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- Prepare capable successor to your position, in consultation with the HR team.
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Customer Success – Delivery & Support

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- Drive project accountability – through clear project plans, deliverables, timelines, KPIs, roles & responsibilities mapping, and solid communication/measurement plans.
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- Develop, implement, and support data analytics initiatives to enhance Epiroc business.
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- Drive the unified divisional support model where the customer sees one Epiroc regardless of the complexity with multiple product companies.
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- Ensure an effective local support structure for both level 1 and level 2 support installations in a sustainable and profitable way.
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- Create a customer success manager structure for existing install base that creates healthy relationship, onboarding, implementation, and adoption, ensuring that customers achieve value.
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- Proactively search for opportunities to expand existing accounts during monthly customer check‑ins. Deliver insights to customers proactively and provide feedback internally.
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- Identify opportunities to upsell a

📌 Business Line Manager – DSD (Lively)
🏢 International Women in Mining
📍 Lively

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