Apply on Kit Job: kitjob.ca/job/2g9jty

About the Role

We are looking for an enthusiastic and highly motivated problem solver who is passionate about delivering a next‑generation customer experience online.

Benefits

- Freedom and a healthy work‑life balance – flex hours, telecommuting and digital workspaces.
- Solve the world’s most significant problems – be part of exciting and innovative projects.
- Engaging, challenging, and fast‑evolving, cutting‑edge technological environment.
- Opportunities to advance your career and mentorship programs on a local and global scale.
- Competitive total rewards package.
- Profit sharing available.
- Rewarding vacation entitlement with the chance to buy and sell your vacation depending on your lifestyle.
- Contribute to our social responsibility initiatives focused on access to education, technology and sustaining communities.
- Participate in our celebrations, social events and offsite business events.
- Opportunities to contribute your innovative ideas and get paid for them!
- Employee perks and discounts.
- Diversity and inclusivity focused.

Key Responsibilities

- Manage day‑to‑day eCommerce operations and initiatives.
- Leverage data and work cross‑functionally to identify opportunities to enhance the customer experience online and across channels.
- Assist key accounts with eCommerce inquiries, electronic orders, and technical support.
- Maintain product master data (PMD) quality, including descriptions, specifications, pricing, images, inventory status, and categorization.




- Monitor competitor platforms and provide recommendations to improve competitive position.
- Collaborate with cross‑functional teams to improve customer‑related policies and practices.
- Perform eCommerce and new technology platform training sessions.
- Work with distributor partners to enhance the online customer experience with Siemens products.
- Collaborate with international teams to develop and execute digital business initiatives.

What You Need to Succeed

- Bachelor’s degree in business, or equivalent.
- Experience or knowledge of B2B/B2C eCommerce tools and strategies preferred.
- Experience with analytics tools such as Power BI and Tableau for building reports and deriving insights.
- Experience working with AI chatbot systems to provide efficient and accurate customer support and recommend relevant enhancements.
- High proficiency in Microsoft Office applications and SAP.
- Proven organizational and multitasking skills.
- Strong data analysis and problem‑solving skills.
- Ability to work autonomously and maintain attention to detail.
- Ability to manage projects and meet key deadlines.
- Verbal and written communication skills in English and French considered an asset.

Additional Tools (Asset)

- SiePortal
- Order Monitoring Dashboard
- OMS
- PMD
- Snowflake
- Drupal
- Smart CMS
- Calinga
- Salesforce
- SiePortal Live chat

Hourly compensation is commensurate with experience and ranges between $33.00 CAD – $38.50 CAD.

Location: Canada

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Apply on Kit Job: kitjob.ca/job/2g9jty

📌 e-Commerce Specialist (Edmonton)
🏢 Siemens
📍 Edmonton