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Client Service Professional – Office Administration

BDO is a firm built on a foundation of positive relationships with our people and clients. Every day, professionals provide exceptional service, helping clients with advice and insight they can trust.

Responsibilities

- Attending to customer inquiries timely and professionally, whether by phone or walk‑in.
- Receiving and routing calls, providing directory assistance, and directing inquiries to the appropriate departments or individuals.
- Providing administrative support to the local partner and staff, coordinating and scheduling meetings with clients and for office functions.
- Handling various administrative tasks, including invoice submission for payment, letters, calendar management, meeting coordination, office duties, etc.
- Receiving and processing payments.
- Maintaining the front desk and reception area in an organized and qualified manner.
- Sorting and delivering incoming mail, cheques, and courier packages; posting outgoing mail.
- Assisting in setting up meeting rooms for training and various events.
- Maintaining the appearance and cleanliness of the kitchen and meeting rooms.
- Ensuring reception is open/closed appropriately, and security requirements are met each night and holiday.
- Providing administrative support where needed to the team, including document preparation, electronic filing, and maintaining a shared email inbox with another reception team.
- Performing other duties as required.

Success Expectations

- Demonstrate BDO 's core values through all aspects of your work: Integrity, Respect, and Collaboration.
- Understand your client’s industry, challenges, and opportunities; be perceived as positive, professional, and delivering high‑quality work.
- Identify,



recommend, and focus on effective service delivery to your clients.
- Share in an inclusive and engaging work environment that develops, retains, and attracts talent.
- Actively participate in the adoption of digital tools and strategies to drive an innovative workplace.
- Grow your expertise through learning and professional development.

Qualifications

- Experience in a professional reception role and general administrative duties is advantageous.
- Business Diploma, Office Administration course, or similar is highly regarded.
- Ability to stay organized within a busy work environment.
- Ability to support high‑level management demands with strong attention to detail.
- Deadline‑aware and detail‑oriented with the ability to work independently.
- Exceptional time management, organization, and prioritization skills.
- Ability to work with and maintain confidentiality with sensitive information.
- Professional demeanor.
- Proficiency with Microsoft Office Suite.
- Excellent communication and interpersonal skills.
- Ability to work flexible hours and overtime as needed.

Compensation

The expected range of compensation for this role is $32,000–$56,000 annually.

Benefits & Culture

- Extensive opportunities for learning and development.
- Competitive total cash compensation with performance recognition.
- Flexible benefits from day one, including a market‑leading personal time‑off policy.
- Reimbursement for wellness initiatives that fit your lifestyle.
- Support for personal goals outside the office and impact on community.
- A diverse, inclusive, and respectful workplace culture.

EEO Statement

If you require accommodation to complete the application process, please contact us.

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Apply on Kit Job: kitjob.ca/job/2g9jda

📌 Client Service Professional, Personal Debt Solutions (Kingston)
🏢 BDO Canada
📍 Kingston