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The position of Director, Application Services leads and oversees the efforts of the Application Services team and reports directly to the Chief Technology Officer & VP, Business Intelligence. The Director is responsible for the strategic planning, direction, leadership and management of the IT Application Services department to ensure corporate targets and goals are met. The Director is additionally responsible for the planning and implementation of enterprise and departmental IT solutions in support of business operations and IT best practices & standards.

Duties & Responsibilities

- Ensure that applications meet business requirements and systems goals, fulfill end-user requirements, and identify and resolve systems issues.
- Review and analyze existing applications effectiveness and efficiency and then develop strategies for improving or leveraging these systems.
- Cultivate and disseminate knowledge of application-usage best practices.
- Develop and communicate training and documentation for end users, hold clinics as necessary, and other user-related activities.
- Research and recommend software products and services in support of procurement and development efforts.
- Evaluate new applications, systems software, products, and/or enhancements to existing applications.
- Collaborate with analysts, designers, and system owners in the testing of new software programs and applications.
- Analyze documentation and technical specifications of any recent application under deployment or consideration to determine its intended functionality.
- Ensure that any new software integration into company systems meets functional requirements, system compliance, and interface specifications.




- Coordinate feasibility studies for software and system products under consideration for purchase and give advice based on findings.
- Liaise with company’s software suppliers for prompt rectification of any problems or emergencies.
- Develops, implements and manages an integrated human resource management plan for the department ensuring that they are linked to corporate strategies. This includes staffing, training and development including regular coaching of staff, organizational and management development, succession planning and performance management.
- Builds and maintains positive and effective working relationships with other departments, and units within the organization that are reflective of the values and culture of the WCB.
- Directs, supports, and/or participates in the development and maintenance of Business Continuity Plan, ensuring plan is complete and current.
- Develops, implements and manages department strategic operating plans, budgets, and key performance indicators. Analyzes results and takes corrective actions as required.
- Ensures WCB’s compliance with the legal framework, policies, standards and procedures within applicable privacy legislation.
- Ensures a safe and healthy working environment in areas of responsibility through the development of a safety culture.
- Performs other related duties as required.

Qualification Requirements as per Job Evaluation

The following Education, Experience, Designations/Licenses and Behavioral & Technical Qualifications (Competencies) are job requirements:

- Bachelor’s degree in Computer Science or other related degree with at least 10 years’ experience in a leadership position responsible for IT infrastructure and operations Management.
- Strong communication, team building and mentoring skills.

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📌 Director Application Services (Regina)
🏢 Saskatchewan Workers' Compensation Board
📍 Regina