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The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware.

As a Customer Engineering (CE) Manager, you will lead and deploy a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical blockers. You will foster a culture of technical ownership and understand the mechanics of architecture, delivery, and consumption across the Google Cloud portfolio.

Responsibilities

Lead a team of Customer Engineers, focusing on team culture, talent strategy, and skills development to deliver successful cloud transformation outcomes for customers and accelerate value realization.

Foster customer partnership and provide thought leadership related to cloud, cross-pillar solutions, and expansion opportunities to drive technical wins.

Partner with sales to define technical go-to-market strategies and delivery plans, with a focus on winning new workloads and driving consumption within existing ones. Through planning stages, determine alignment, coverage and staffing needs.

Balance technical leadership with operational excellence, lead workload and opportunity review meetings and provide insight into how to achieve a technical agreement and migration strategy, working directly with our customers, partners, and prospects.

Work cross-functionally across Google,



partners, and teams to resolve technical roadblocks.

Minimum Qualifications

Bachelor's degree or equivalent practical experience.

10 years of experience with cloud native architecture in a customer-facing or support role.

Experience with leadership (e.g., people management, team lead, mentorship, coaching).

Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.

Experience leading technical conversations, demos, prototyping, or workshops with customers.

Preferred Qualifications

Experience with software lifecycles, building tools, and architecting/developing software for scalable, distributed systems (e.g., data platform, AI/ML, infrastructure).

Experience as a pre-sales manager or technical customer-facing people manager within a skilled services or sales engineering team.

Experience managing a team through pre-sales processes and career development (e.g., account mapping, quota setting, performance management, managing sensitive information).

Experience engaging with, and presenting to, technical stakeholders/executive leaders.

Experience driving delivery and consumption plans for complex, cross-pillar cloud solutions.

Bachelor's degree or equivalent practical experience; 10 years of experience with cloud native architecture in a customer-facing or support role; leadership experience including people management, mentorship, or coaching; experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.

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📌 Customer Engineering Manager III, Greenfield, Google Cloud (Cambridge)
🏢 Google
📍 Cambridge