Apply on Kit Job: kitjob.ca/job/2g9d07

Lead customer service efforts as a Retail Customer Service Manager. Manage front-end operations to deliver outstanding customer experiences while ensuring compliance with operational standards.
This role is responsible for coordinating all front-end service activities. You will train associates on systems and procedures, manage transactions, and handle customer concerns effectively. Safety procedures and compliance with company guidelines will be part of your daily responsibilities, ensuring a smooth shopping experience for customers.
Key Responsibilities:
• Ensure safe work processes and emergency procedures are followed
• Address customer and associate concerns promptly
• Monitor associate coverage and coordinate breaks
• Provide training on systems and company procedures
• Manage purchase, return, and exchange transactions
Requirements:
• Must be 16 years or older
• Solid ability to handle customer inquiries
• Experience in retail or customer service settings
• Knowledge of operational compliance standards
• Effective training and leadership skills
Excel in a key managerial role focusing on service excellence and operational integrity.
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Apply on Kit Job: kitjob.ca/job/2g9d07

📌 Retail Customer Service Operations Manager (Saint-Georges)
🏢 Walmart Canada
📍 Saint-Georges