Apply on Kit Job: kitjob.ca/job/2g95cs

Lead the front desk team as a dynamic Front Desk Supervisor. Oversee operations, staff training, and guest satisfaction in a thriving hotel environment.
In this supervisory role, you will coordinate daily front desk activities, establish procedural workflows, and ensure the seamless operation of front office systems. You will manage room assignments, billing accuracy, and guest interactions, fostering an atmosphere that prioritizes service excellence. Collaboration with housekeeping and maintenance is essential to guarantee room readiness and guest satisfaction.
Key Responsibilities:
• Coordinate work of front desk operations
• Train and hire front office staff
• Resolve operational issues and submit reports
• Ensure accuracy in reservations and billing
• Monitor guest feedback and satisfaction levels
Requirements:
• Proven experience in hotel front desk operations
• Familiarity with property management systems
• Strong leadership and communication skills
• Ability to encourage team performance
• Experience in upselling and promoting services
Shape the guest experience by managing staff, ensuring effective operations, and enhancing service quality.
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Apply on Kit Job: kitjob.ca/job/2g95cs

📌 Hotel Front Desk Operations Manager (Baddeck)
🏢 Destination Cape Breton
📍 Baddeck