Retail Operations Support Manager (Thompson)

Retail Operations Support Manager (Thompson)

19 Apr
|
Dollarama
|
Thompson

19 Apr

Dollarama

Thompson

Drive retail excellence as an Assistant Store Manager focused on operations and customer satisfaction. Collaborate with the Store Manager to meet sales goals and enhance the shopping experience.
In this supervisory role, you will assist in daily operations, staff management, and ensuring exceptional customer service. Responsibilities include maintaining store standards, training employees, and resolving customer escalations. Expect to engage in cash management tasks and uphold company policies while supporting a agile retail team.
Key Responsibilities:
• Assist Store Manager in daily retail operations
• Support merchandising and stocking of shipments
• Provide exceptional customer service and resolve issues
• Train and develop retail staff for success
• Conduct performance evaluations and feedback sessions
Requirements:
• Minimum of 2 years of retail experience
• 2 years in a supervisory or management role
• Open availability including evenings and weekends
• Strong leadership and decision-making skills
• Proven multitasking abilities in retail environments
Utilize your leadership to support smooth store operations and elevate customer satisfaction.
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📌 Retail Operations Support Manager (Thompson)
🏢 Dollarama
📍 Thompson

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