Supervise and elevate guest services in a luxury hotel as a Front Desk Supervisor, delivering personalized experiences that exceed expectations. Join a passionate team committed to exceptional hospitality.
In this full time role, you'll draw upon your supervisory experience to oversee front desk operations and concierge services, ensuring a seamless journey for every guest. A minimum of 1 year in a similar position is required, along with expertise in front desk management and problem-solving abilities. Your contributions will enhance both guest satisfaction and team performance.
Key Responsibilities:
• Manage daily operations of front desk interactions
• Confirm reservation accuracy with attention to detail
• Share knowledgeable recommendations for local attractions
• Facilitate an effortless guest arrival and departure
• Assist colleagues in overcoming service challenges
Requirements:
• Minimum 1 year supervisory experience essential
• Proficiency in property management systems like Micros-Opera
• Effective communication skills with high attention to detail
• Must hold valid ProServe certification
• Capability to maintain composure in high-volume scenarios
Drive luxury service standards as you lead a front desk team dedicated to delivering unforgettable guest experiences.
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Apply on Kit Job: kitjob.ca/job/2g93kf
📌 Elite Guest Service Supervisor in a Luxurious Environment (Edmonton)
🏢 AccorHotel
📍 Edmonton
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