Elevate guest experiences as a motivated Front Office Manager. Oversee check-ins, manage complaints, and ensure outstanding service while leading a customer-focused team.
This role blends leadership with hands-on management to uphold brand standards within the hotel workplace. You will greet and check-in guests, process reservations, and be the primary point for addressing inquiries and concerns. Your experience in hospitality will guide you as you supervise staff and enhance team communication.
Key Responsibilities: • Oversee guest check-in and reception duties • Manage guest complaints and ensure satisfaction • Facilitate communication between departments • Supervise Front Office team operations • Conduct training for customer service excellence
Requirements: • 1–2 years hotel management or supervisory experience • Strong verbal and written communication skills • Proficient in computer operations • Strong attention to detail and professionalism • Flexible schedule including weekends and holidays
Lead a passionate team dedicated to creating memorable stays and exceptional service standards. #J-18808-Ljbffr
Apply on Kit Job: kitjob.ca/job/2g90xw
📌 Front Office Guest Services Leader (Regina)
🏢 Autismservices
📍 Regina
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