Join the team as a Field Service Engineer, merging customer service with technical problem-solving in the AV sector. This challenging yet rewarding role requires both expertise and a passion for technology.
As part of a vibrant team, you will engage customers directly to commission equipment and enhance their understanding through operational training. Your role will be to diagnose issues within AV systems and maintain explicit communication with customers and internal teams. A proactive approach to troubleshooting and a commitment to customer satisfaction are key components of this role.
Key Responsibilities:
• Commission AV systems and train customers on usage • Provide solutions for operational problems and firmware updates • Assess and troubleshoot product applications systematically • Communicate effectively with service and sales teams • Contribute to product development through insights gathered
Requirements: • College or University degree in relevant fields • Up to 3 years working with professional AV systems • Excellent communication and analytical abilities • Self-motivated and able to work independently • Must be eligible for US travel
Utilize your technical skills to foster meaningful customer relationships and enhance product usage effectively. #J-18808-Ljbffr
Apply on Kit Job: kitjob.ca/job/2g8zf4
📌 AV Field Engineer with Customer Focus (Burlington)
🏢 Evertz
📍 Burlington
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