Apply on Kit Job: kitjob.ca/job/2g8yk9

Selection process number
2026-CAP-EN-T-RM-OC-14

Location
Glovertown, Newfoundland and Labrador

Salary
$69,062 to $74,408 - salary under review

Level
PM-02

Who can apply
Persons residing within a 150 km radius of Glovertown, Newfoundland and Labrador.

Duties
Plans, organizes, schedules, supervises and delivers services operations to provide visitors of the park with opportunities to discover, appreciate, learn about and enjoy the place and its natural and/or cultural resources and understand their significance to Canada.

Work Setting
Parks Canada is a federal government agency responsible for the protection and presentation of Canada’s outstanding natural and cultural resources through a system of national parks, national marine conservation areas and national historic sites across Canada.

Positions to be filled
1

Operational Requirements

- Work shift work, irregular hours, overtime, weekends and/or statutory holidays and provincial/territorial holidays, when required.
- Be exposed to variable weather conditions when moving between facilities and working outdoor.
- Wear a Parks Canada uniform as per the Parks Canada uniform policy.
- Be exposed to noxious odors from car fumes, to dust, cleaning products and wet conditions.
- Occasionally demonstrate tasks to others.

Vehicle and Transportation Requirements

- Must possess and maintain a valid Class 05 driver’s license.
- Must provide own transportation to and from the workplace.

Education





A minimum of 2 years post-secondary education or acceptable combination of education, training and experience relevant to the position.

Experience

- Experience in planning and/or providing services to the public.
- Experience in providing leadership, either when supervising employees or through other means.

Knowledge (applied / assessed at a later date)

- Knowledge of scheduling, performance evaluation, recruitment and training processes.
- Knowledge of quality customer/visitor service standards and approaches.

Abilities (applied / assessed at a later date)

- Ability to proactively address situations and issues.
- Ability to listen to others and communicate articulately, fostering open communication to internal and/or external clients.
- Ability to anticipate needs, resolve complaints and determine course of action.

Personal Suitability (applied / assessed at a later date)

- Exercise Sound Judgement (Think Things Through).
- Shows Initiative.

Language requirements (essential for the job)

Bilingual - Intermediate (B) level evaluation results in oral proficiency in English or French prior to hiring.

EEO statement: The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the population it serves. We promote employment equity and encourage you to self-declare if you belong to one of the designated employment equity groups when you apply.

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Apply on Kit Job: kitjob.ca/job/2g8yk9

📌 Visitor Services Team Leader (Glovertown)
🏢 Employment and Social Development Canada
📍 Glovertown