Client Experience Coordinator - Health Clinic (Edmonton)

Client Experience Coordinator - Health Clinic (Edmonton)

19 Apr
|
CBI Health
|
Edmonton

19 Apr

CBI Health

Edmonton

Enhance patient interactions as a Client Experience Coordinator. Create welcoming environments, support scheduling, and address inquiries effectively while maintaining operational flow during evening shifts.
This part time role focuses on client engagement in a health clinic setting. You will be the first point of contact, making clients feel comfortable and valued. Key responsibilities include effective scheduling, administrative duties, and providing excellent customer service to contribute to a seamless clinic experience.
Key Responsibilities:
• Create a welcoming atmosphere for all clients
• Respond promptly to inquiries via phone and digital
• Anticipate and solve client challenges proactively
• Schedule appointments based on Care Plans
• Educate clients on digital tools for booking
Requirements:
• Excellent communication and relationship-building skills
• Strong problem-solving capabilities
• Proven organizational and time management skills
• Customer service experience is crucial
• Proficient in Microsoft Office and scheduling software
Excel in building connections and providing outstanding support to enhance every client’s visit to the clinic.
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📌 Client Experience Coordinator - Health Clinic (Edmonton)
🏢 CBI Health
📍 Edmonton

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