guest services manager (Edmonton)

guest services manager (Edmonton)

19 Apr
|
Edmonton Hotel and Convention Centre
|
Edmonton

19 Apr

Edmonton Hotel and Convention Centre

Edmonton

Overview

Languages

English

Education

- College/CEGEP

Experience

2 years to less than 3 years

Work Arrangement

On site
Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Negotiate with suppliers for the provision of materials and supplies
- Conduct training sessions
- Negotiate with clients for the use of facilities
- Perform front desk duties
- Prepare budgets and monitor revenues and expenses
- Prepare marketing plans
- Implement marketing activities
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Develop and implement business plans
- Establish work schedules
- Manage events
- Organize and maintain inventory

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📌 guest services manager (Edmonton)
🏢 Edmonton Hotel and Convention Centre
📍 Edmonton

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