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The Vice President of Information Technology at West Edmonton Mall Property Inc. is responsible for the overall leadership, management, and performance of the Information Technology (IT) department, including cybersecurity, infrastructure, and the help desk teams. This role works collaboratively with all departments across West Edmonton Mall, Fantasyland Hotel, and related entities, providing guidance and practical tech solutions that support both daily operations and long-term objectives.

This Vice President of IT will oversee the planning, execution, and continuous improvement of technology services, ensuring systems are reliable, secure, and aligned with organizational needs. This position provides leadership to IT teams, sets the department’s priorities, ensures technology resources are effectively managed to support all divisions of West Edmonton Mall Property Inc., and establishes IT as a well‑structured, business‑aligned function with clear priorities and accountability. The Vice President will build confidence in IT’s ability to plan and deliver effectively, while ensuring technology initiatives are focused, coordinated, and supportive of operational requirements across the organization.

Primary Responsibilities

Providing leadership and direction for all IT functions across West Edmonton Mall Property Inc., including infrastructure, cybersecurity, enterprise systems, applications, and end‑user support.

Develop, implement, and maintain a clear IT roadmap aligned with organizational goals and long‑term business priorities.

Oversee overall system reliability, performance and security, working closely with the VP of Cyber Security to ensure appropriate safeguards and business continuity plans are in place.





Partner closely with West Edmonton Mall’s department leaders to understand operational needs and deliver practical, scalable technology solutions that support internal business operations.

Lead, mentor, and evaluate IT managers and staff, setting explicit expectations, strengthening accountability, and supporting ongoing team development for a team of approximately 20 IT professionals within West Edmonton Mall Property Inc.

Oversee the planning and execution of major IT projects, including system upgrades, infrastructure improvements, and technology modernization efforts.

Ensure compliance with regulatory, privacy, and security requirements, and maintain strong governance and documentation practices.

Establish performance indicators to measure system, service levels, and overall IT effectiveness for all business units within West Edmonton Mall Property Inc.

Inform leadership on technology risks, opportunities, and long‑term planning.

Ensure IT operations and processes are aligned with industry’s best practices and applied consistently across the department.

Oversee the IT budget and lead vendor selection, contract negotiations, and management of third‑party technology providers.

Monitor other special projects, initiatives, tasks, and/or developments relating to IT resources, planning or execution.

Keep executive leadership informed of key technology risks, priorities, and longer‑term planning considerations.





Collaborate with IT leaders across Triple Five properties to align standards, share best practices, and identify opportunities for efficiencies where appropriate.

Improve IT visibility and communication by strengthening reporting, service standards, and transparency with executive leadership and business stakeholders.

Desired Qualifications

Bachelor’s degree (or equivalent) in computer science, information technology, or a related field.

15+ years of senior‑level IT leadership experience, with responsibility for both departmental strategy and day‑to‑day operations.

Minimum 7+ years leading managers across multiple IT disciplines (infrastructure, applications, enterprise systems, cybersecurity, and service desk).

Experience developing and executing multi‑year IT plans within a complex operational environment.

Proven ability to bring structure and clarity to how work is prioritized and delivered.

Strong leadership and team management skills, with the ability to motivate and inspire the IT department and experience managing groups of IT professionals in a team‑based work environment.

Excellent analytical and problem‑solving abilities, with the capacity to make sound decisions in complex network environments.

Strong communication skills and the ability to work effectively with executives, department leaders, and stakeholders.

Experience managing and overseeing departmental budgets and performing vendor negotiations and execution.

Terms Of Employment

This is a full‑time position that is required in office Monday through Friday, 8:30am‑5:00pm.

This is a salaried position that will depend on experience and qualifications.

Must be able to pass a security clearance.

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📌 Vice President of Information Technology (Edmonton)
🏢 West Edmonton Mall Property Inc. (West Edmonton Mall and Fantasyland Hotel)
📍 Edmonton