Guest Service Cast Leader (Edmonton)

Guest Service Cast Leader (Edmonton)

19 Apr
|
Cineplex
|
Edmonton

19 Apr

Cineplex

Edmonton

Lead Cast activities to exceed guest expectations in Edmonton. Facilitate training and provide performance feedback to ensure high-quality service and team engagement.
As a Cast Leader, you will assist the management in directing activities and enhancing training efforts. Your leadership skills will inspire your team to perform at their best and consistently deliver excellent guest service. The role requires availability during critical business hours to align with operations.
Key Responsibilities:
• Direct Cast activities to exceed guest expectations
• Facilitate in-house training and coaching
• Provide feedback on Cast performance
• Encourage high levels of guest service
• Work flexible schedule to meet business needs
Requirements:
• Minimum of 6 months tenure with no discipline
• Cross-trained in core offerings: concessions, floor, RBOs, box office
• Demonstrated leadership skills
• Proven ability to deliver quality guest service
• Complete required certification for the role
Embrace the chance to lead a high-performing team and create memorable guest experiences in a vibrant setting.
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📌 Guest Service Cast Leader (Edmonton)
🏢 Cineplex
📍 Edmonton

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