We are looking for a Complex Catering Manager to oversee meeting room rentals and catering at both of our locations.
Responsibilities
- Event planning, organizing, and execution
- Collaboration with clients to finalize details
- Providing a seamless service experience
- Supervising catering staff and banquet employees
- Motivating and scheduling team members
- Managing budgets, controlling costs, and monitoring inventory
- Posting events through the PMS system and maintaining accurate forecasts
- Building and maintaining client relationships
- Resolving complaints and handling meeting room inquiries
- Ensuring smooth event execution across operations
Additional Duties
- Developing and implementing sales strategies to meet revenue targets
- Maintaining and expanding client relationships
- Creating marketing materials to promote spaces
- Monitoring market trends and competitor activities
- Managing catering budgets for profitability
- Tracking sales activities and maintaining client interaction records
- Collaborating with other departments
- Attending networking and industry events
Preferred Qualifications
- 2–3 years experience in catering or event planning with a focus on meeting rooms
- Strong organizational, communication, and leadership skills
- Smart Serve certification
- Food Handlers certification
- Experience with Delphi, Hotel Key, or Fosse (preferred)
- Must have a flexible work schedule for events outside of Monday to Friday 9 am–5 pm
Benefits
Competitive salary, exceptional advantages plan, flexible scheduling, discounts at Crescent managed properties, opportunities for growth, and a supportive workplace where you are valued.