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Project description

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Client's application support is responsible for the production systems, including Trading, Post-Trade, and PnL software, workplace management, and software deployment. Will work closely with developers, business analysts and infrastructure team members as well as with portfolio managers and traders.

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The candidate will participate in the release process, ensuring quality software is delivered in a timely manner.

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Responsibilities

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Principal Responsibilities

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Solve technical trading-related issues, independently where possible or leveraging teammates as necessary. Escalate to application and/or infrastructure subject matter experts (internally or at vendors) when appropriate. Manage communications to the trading staff and internal stakeholders regarding issue/resolution.

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Build working relationships with trading groups in both US and UK.

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Trading Infrastructure/Platform Status Communications responsible for disseminating messages to the appropriate trading staff regarding trading infrastructure/platform issues, exchange updates, etc.

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Assist with automating processes to achieve efficiency and streamlined trade support.

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Document and create new knowledge base to provide the most effective solutions to trading issues.

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Deployment of, support of,



and monitoring of the firm's internal trading systems.

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Coordinate with vendors, internal application owners, infrastructure owners, and tech support to ensure trading platforms are correctly installed, configured, and tested.

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Liaise with development and infrastructure teams, prioritize tool enhancements, and coordinate and participate in software/new version releases.

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Skills

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Must have

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Must understand the financial markets with strong equities background.

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Understanding of the trade lifecycle, back-office, and settlement processes

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Hands-on technical experience in an application support

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Has 3 years experience in a support role within

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Strong communication skills and the ability to work in a demanding environment.

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Well organized, detail-oriented, and able to focus and prioritize multiple tasks in a dynamic environment

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Aptitude to learn

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Understanding of ITIL methodology

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English

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Advanced

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Working hours

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EST time zone shift (9 AM

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5 PM ET/EST)

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Proficient writing SQL\PLSQL

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Hands-on experience with Unix/Linux like platform

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Good experience with Unix/Linux command line

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Understanding of XML/FpML etc data formats

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Know how to work with source-code (ability to read and understand logic)

Apply on Kit Job: kitjob.ca/job/2ftdcz

📌 Trade Support Analyst (New Canada)
🏢 Luxoft
📍 New Canada