Apply on Kit Job: kitjob.ca/job/2fsskd

Who We Are

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

Location & Flexibility

- This role will be Work From Home (Canada)

- The Chance: Sr. LLM Engineer with Telco_AI_Zuora and Revenue Reporting Experience

Key Skills: Development with python/Java using AI, sql databases and data analytics, preferably with Zuora and revenue reporting experience

We are seeking a skilled LLM Engineer to design, develop, fine-tune, and deploy Large Language Model (LLM)–based solutions. The ideal candidate will work closely with product managers, and software engineers to build scalable, secure, and high-performance AI applications powered by state-of-the-art language models.

Key Responsibilities

- Design, develop,



and deploy applications using Large Language Models (LLMs) such as GPT, Claude, LLaMA, or similar
- Fine-tune, evaluate, and optimize LLMs for domain-specific use cases
- Implement prompt engineering, retrieval-augmented generation (RAG), and agent-based workflows
- Build scalable APIs and services to integrate LLMs into production systems
- Optimize model performance, latency, and cost
- Ensure responsible AI practices, including data privacy, bias mitigation, and security
- Collaborate with cross-functional teams to translate business requirements into AI solutions
- Monitor and improve model outputs through continuous evaluation and feedback loops
- Stay current with advancements in NLP, LLM frameworks, and AI research

Required Qualifications

- Strong programming skills in Python (required); experience with Java Script or Java is a plus
- Hands-on experience with LLMs and NLP techniques
- Experience with frameworks such as Lang Chain, Llama Index, Hugging Face, OpenAI APIs, or similar
- Understanding of machine learning concepts, transformers, and deep learning
- Experience building and deploying cloud-based applications (AWS, Azure, or Google Cloud Platform)
- Familiarity with REST APIs, microservices, and containerization (Docker, Kubernetes)
- Experience with Vertex AI in GCP

Preferred Qualifications

- Experience with fine-tuning open-source LLMs
- Knowledge of vector databases (FAISS, Pinecone, Weaviate, Chroma, etc.)
- Experience with MLOps tools and CI/CD pipelines
- Exposure to reinforcement learning, evaluation metrics, or synthetic data generation
- Prior experience working on production AI systems

Apply on Kit Job: kitjob.ca/job/2fsskd

📌 Sr. LLM Engineer with Telco_AI_Zuora and Revenue Reporting Experience (Canada)
🏢 TELUS Digital
📍 Canada