Shape engagement strategies as a skilled Behavioural Scientist. Utilize psychological insights, predictive modeling, and machine learning to nudge customer behavior toward better payment practices. This role requires deep expertise in behavioral economics and consumer psychology. You will design creative engagement campaigns, collaborating with diverse teams to meet client goals and enhance delivery solutions. Additionally, you will document effective interventions, contribute to IP development, and standardize templates that ensure consistency across the Behavioral Science team. Key Responsibilities:
• Design behavior-focused engagement strategies using behavioral economics • Collaborate with teams to align with client objectives • Create standardized templates and documentation for delivery • Conduct root cause analyses to optimize treatments • Present strategies and insights to stakeholders effectively Requirements: • Strong background in psychology or consumer research • 3+ years in roles engaging with external stakeholders • Experience applying behavioral science for interventions • Industry expertise in collections and financial services is a plus • Proven experience presenting to senior leadership Drive impactful change in customer behavior through innovative engagement strategies and expert insights.