Apply on Kit Job: kitjob.ca/job/2fsom1

Lead customer service operations to enhance retail experiences as a Customer Service Manager. Oversee front end functions, optimize workflows, and ensure customer loyalty through exceptional service. In this role, you will coordinate essential services to maintain high standards in a retail environment. Focus on compliance with operational guidelines while managing staff activities effectively. Your responsibilities will also encompass training associates on processes, handling transactions, and resolving customer concerns. Key Responsibilities: • Ensure compliance with safe work procedures and emergency protocols • Address customer and associate inquiries with guidance • Monitor front end coverage and assist with breaks • Train associates on company systems and procedures • Oversee transaction accuracy for purchases and returns Requirements: • Proven experience in retail management • Strong understanding of customer service standards • Effective training and communication skills • Ability to multitask in a quick-paced setting • Knowledge of EAS systems and retail operations Utilize your leadership skills to foster an exceptional shopping experience and promote customer loyalty in a retail environment.

Apply on Kit Job: kitjob.ca/job/2fsom1

📌 Retail Customer Service Operations Manager (Ameliasburgh)
🏢 Walmart Canada
📍 Ameliasburgh