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The Enterprise Applications Specialist is responsible for the administration, integration, and continuous improvement of core business systems, including CRM platforms, customer support tools, and data/reporting environments. This role supports cross-functional teams by ensuring systems are reliable, scalable, and aligned with business processes.What You’ll DoAdminister and support key platforms including Salesforce, Zendesk, HubSpot, NetSuite, Power BI, Microsoft Fabric, Mailchimp, and IroncladManage system configurations, user access, permissions, and ongoing maintenancePerform updates to Salesforce including pricing structures, product configurations, and license entitlementsSystem Integrations & AutomationMaintain and enhance integrations between enterprise systems (e.G.,



Salesforce with HubSpot)Develop and Troubleshoot integrations and implement improvements to ensure data consistency across platformsAdminister Zendesk as the primary customer support ticketing systemOptimize workflows for ticket intake, assignment, tracking, and resolutionSupport ongoing improvements, including data retention solutions and system scalabilitySupport data analytic and reporting processes, including integration of application data into the enterprise data lake (Microsoft Fabric)Maintain and enhance dashboards and reporting tools using Power BIPerform regular updates and refreshes of business dashboards (e.G., release dashboards, operational dashboards)Ensure data accuracy and availability for reporting and analyticsConfigure data inputs, permissions, and structure to support business visibilityCollaborate with data and business teams to enhance reporting capabilitiesDocumentation & Knowledge ManagementEnsure system configurations, processes, and integrations are well documented and accessibleSupport knowledge

Apply on Kit Job: kitjob.ca/job/2fsn8s

📌 Enterprise Applications Specialist (Calgary)
🏢 Computer Modelling Group
📍 Calgary