Personal Banking Client Advisor (Aurora)

Personal Banking Client Advisor (Aurora)

17 Apr
|
National Bank of Canada
|
Aurora

17 Apr

National Bank of Canada

Aurora

Empower clients as a Personal Banking Advisor. Provide tailored advice, assist with banking applications, and create engaging, people-focused experiences in a agile branch environment.
In this versatile role, you will greet clients and address their inquiries while ensuring their satisfaction. You'll actively listen to individual needs and resolve complex situations, fostering lasting relationships. Collaborate with specialists to meet unique client requirements while adhering to compliance and risk management protocols.
Key Responsibilities:
• Greet clients and address their questions
• Assist clients with banking applications and ABMs
• Listen to and resolve complex client needs
• Provide advice and transaction solutions
• Ensure compliance with risk management protocols
Requirements:
• College diploma (DEC) or equivalent
• Experience in customer service with a diverse approach
• Positive attitude and client empathy
• Interest in technology and knowledge sharing
• Adaptability to various situations
Utilize your communication skills to enhance client lives and create lasting connections in personal banking.
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📌 Personal Banking Client Advisor (Aurora)
🏢 National Bank of Canada
📍 Aurora

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