Drive operational success by leading a systems support team. Focus on training, configuration, and issue resolution to streamline processes and improve system utilization.
In this vital role, you will oversee a team of specialists dedicated to the deployment and support of operations systems, ensuring that they are optimized for business needs. Your responsibilities will include developing training materials, managing configuration oversight, and handling system issues in collaboration with IT teams. You will also monitor system performance metrics and implement best practices to enhance operational workflows.
Key Responsibilities:
• Lead training and development initiatives for team members
• Facilitate structured onboarding for recent hires
• Oversee configuration and maintenance of WMS
• Coordinate feedback during system go-live phases
• Track action items and ensure follow-up
Requirements:
• Experience mentoring cross-functional teams
• Deep understanding of distribution system architecture
• Proven strategy development for business growth
• Proficiency with data reporting tools
• Ability to travel up to 50% during peak times
Shape the future of operations systems through focused leadership and strategic training initiatives.
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Apply on Kit Job: kitjob.ca/job/2fskau
📌 Lead Specialist in Operations Systems Support (Calgary)
🏢 Reyes Holdings
📍 Calgary
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