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This position requires a solid understanding of the business case and technology. AI Business Analyst should be able to dive deep into the client use case, understand client needs, problem, and requirements. The person should be able to capture and document the requirements, communicate the requirements to the dev team and align on the scope with the client.

This individual should also understand the technology platform well, the WorkFusion Work.ai platform, including wide range of its capabilities from document labelling to Digital Workers capabilities and dashboards. The person should understand what client needs will be covered with the help of OOTB capabilities and where additional customization is required.

An individual with an analytical mindset and thoughtful approach is expected for this position. The position will entail diverse tasks such as communication to the client and the team, working with documentation and datasets, manual labelling, user testing of the end solution and creating dashboards.

The person should be a valuable team player, able to articulate well, and a proactive and meticulous individual able to work independently on the project.

Years of experience needed –

- 8-10 years of experience working as Business Analyst or Data Analyst

Core Responsibilities:

- Elicit and document requirements from clients
- Clear communication both internally and externally
- Analyze large volumes of client datasets
- Develop and maintain documentation




- Create datasets for Classification and Information Extraction use cases
- Perform QA and testing activities
- Train customer SMEs to use end solution
- Provide reports for customers using OOTB Dashboards or other tools

Qualifications/Experience:

- Experience of interaction with client and requirements gathering
- Experience of structured and unstructured data analysis, text mining
- Ability to identify useful patterns in data and use them for optimizing the data collection process
- Experience in QA / BI is an advantage
- Experience in Banking, Insurance, Health Care domains is an advantage
- Experience with Python and Jupiter Notebook is an advantage

About Mphasis

Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.

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Apply on Kit Job: kitjob.ca/job/2fsj2u

📌 Senior Business Analyst (Calgary)
🏢 Mphasis
📍 Calgary